Medical Assistant

CenterWell•The Villages, FL

9d•$43,000 - $56,200

About The Position

The Medical Assistant 2 performs a variety of clinical and administrative duties in a medical practice. The role supports physicians with patient care and handles clerical, environmental, and organizational tasks, while providing patients with information to help them use and benefit from clinical services. This is a patient-facing role and is part of Humana’s Tuberculosis (TB) screening program; selected candidates are required to complete TB screening. The position requires at least one year of experience working as a Medical Assistant in a clinic setting and CPR/BLS Healthcare Provider Certification within 90 days of employment. Preferred qualifications include an active, unrestricted CMA or RMA credential, proficiency with Athena, phlebotomy experience, and a background in value-based healthcare and/or primary care. Annual requirements include maintaining current licensure, certification, or registration and BLS certification; completing required CEUs and assigned EMR and clinical competencies; precepting students and new employees; participating in annual clinical checkoffs and training; helping revise and implement two clinical workflows or procedures using current evidence-based practice literature or research; completing at least four educational sessions; and completing 24 CEUs annually.

Requirements

At least 1 year of experience working as a Medical Assistant in a clinic setting.
CPR/BLS Healthcare Provider Certification within 90 days of employment.
Maintain current license, certification, or registration.
Maintain current BLS certification.
Complete required CEUs for licensure or certification and 24 CEUs annually.
Complete assigned EMR and clinical competencies.
Complete at least four educational sessions annually.

Nice To Haves

Active and unrestricted Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential.
Proficiency with Athena.
Phlebotomy experience.
Background in value-based healthcare and/or primary care settings.

Responsibilities

Process incoming and outgoing calls and messages professionally.
Perform patient intake, obtain necessary patient information, and file or update patient records.
Ensure consents are reviewed and completed by the clinician.
Prepare for patient encounters, including identifying open care gaps.
Communicate effectively and professionally with patients, family members, visitors, and colleagues.
Gather patient data through interview and observation.
Assist clinicians during medical treatments, examinations, and procedures.
Prepare patients for examination; perform and document vital signs; and record health history and medication reconciliation.
Perform duties and skills consistent with a trained certified medical assistant, registered medical assistant, or nurse.
Prepare and sanitize equipment, examination rooms, and instruments.
Manage medical supply inventory and equip examination rooms with appropriate supplies.
Participate in quality initiatives, goal attainment, and clinical process improvement activities.
Provide routine treatments and administer approved medication per clinician order and within scope.
Document patient data, treatments, procedures, and patient education in accordance with organizational policies.
Act as a patient liaison to help schedule appointments and provide information for testing and/or clinician consultation.
Maintain compliance with policies and procedures and demonstrate competency in assigned tasks and skills.
Precept students and new employees.
Participate in annual clinical checkoffs for new and annual trainings.
Help revise and implement two clinical workflows or procedures using current evidence-based practice literature or research.
Complete at least four educational sessions and 24 CEUs annually.
Complete other duties as assigned.
Complete TB screening if selected for the role.