Medical Assistant

Insight • Flint, MI

14d

About The Position

Under the supervision of the acting physician, the Medical Assistant works with staff and physicians to support patient care. The role includes taking vital signs; assisting providers with interviews, care processes, treatments, and patient transport as directed; and maintaining patient and hospital confidentiality. Medical Assistants work in a fast-paced, team-oriented environment with professionals across specialties including neurology, pain management, chiropractic, and podiatry. The position is cross-trained in clinical administrative processes, including answering phones, obtaining prior insurance authorizations, making patient reminder calls, and entering information into the electronic medical record. Candidates are expected to provide excellent customer service and patient care.

Insight Institute of Neuroscience & Neurosurgery describes its care as an integrated, collaborative approach to neuromusculoskeletal care and rehabilitation, with a focus on patient care.

Requirements

• Demonstrate eligibility to work for any employer in the United States.
• High school diploma, GED, or suitable equivalent required.
• Achieve CPR certification within 30 days of employment.
• Provide excellent customer service and patient care.
• Demonstrate enthusiasm and drive.
• Work compassionately with patients and coworkers.
• Show respect and flexibility and contribute positively to the workplace.
• Relate and work effectively with others in a team environment.
• Demonstrate excellent verbal and written English communication skills for safe and effective patient care and documentation.
• Be willing to participate in goal-setting and educational activities for professional advancement.
• Work in a fast-paced environment.
• Demonstrate strong attention to detail.
• Maintain patient and hospital confidentiality.

Nice To Haves

• Associate's or bachelor's degree, preferably in a healthcare- or biology-related area.
• Previous healthcare experience.
• Previous experience and familiarity with electronic medical records.

Responsibilities

• Screen patients and perform and record vital signs.
• Enter data in the electronic medical record system.
• Maintain medical records and patient confidentiality.
• Disinfect and clean rooms after each patient.
• Explain treatments to patients as needed.
• Change sutures and dressings as needed.
• Assist the physician during examinations.
• Answer phone calls in a friendly manner and act as the hospital operator.
• Greet and interact with patients in a friendly and polite manner.
• Perform administrative duties as needed, including registering patients and scheduling appointments.
• Multitask and move between responsibilities as needed.
• Adhere to JCAHO hospital standards and PolicyStat policies.
• Monitor supplies and inventory as needed.
• Obtain prior insurance authorizations and make patient reminder calls.
• Perform other duties as assigned.

Benefits

• Comprehensive health, dental, and vision insurance coverage.
• Paid time off, including vacation, holidays, and sick leave.
• 401(k) with matching; offerings are fully vested after three months of employment, with eligibility to contribute.
• Short- and long-term disability insurance and term life insurance, provided as part of full-time employment.
• Optional supplementary coverage, including accident, critical illness, hospital indemnity, and AD&D insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED