Medical Assistant

HealthOp Solutions•Phoenix, AZ
•$20 - $24•Onsite

About The Position

Part-time, on-site medical assistant role at an outpatient behavioral health practice in Phoenix, Arizona, serving young patients and their families. The schedule is approximately 10 hours per week, primarily in the evening or after hours to accommodate families’ work and school schedules. The role involves preparing patients for visits, maintaining accurate clinical records, supporting medication plans, and coordinating communication among families, pharmacies, and prescribing providers. It offers continuity with patients and families and a clearly defined scope of clinical support.

Requirements

  • Medical assistant diploma or certificate from an accredited medical assistant program.
  • Ability to work an on-site, part-time schedule in Phoenix, Arizona, including evening and after-hours appointments.
  • Accurate documentation and comfort working in an electronic health record.
  • Professional, clear communication with patients, parents and caregivers, and prescribing providers.
  • Ability to handle sensitive health information in accordance with HIPAA and practice confidentiality standards.
  • Authorized to work in the United States without visa sponsorship.
  • Comfort working independently within a defined scope.
  • Clear, warm communication with young patients and potentially anxious or overwhelmed caregivers.
  • Comfort with behavioral health confidentiality, boundaries, and a non-judgmental manner.
  • Professional phone presence when communicating with pharmacies and prescribing providers.

Nice To Haves

  • Experience supporting medication management and coordinating medication plans with parents and physicians.
  • CMA (Certified Medical Assistant) or RMA (Registered Medical Assistant) certification.

Responsibilities

  • Greet and room patients, take and record vital signs, and prepare each patient for visits.
  • Document clinical information accurately and promptly in the electronic health record.
  • Maintain current medication lists and flag discrepancies to the provider.
  • Coordinate with parents and caregivers about medication instructions and next steps.
  • Relay medication questions and refill requests among families, pharmacies, and prescribing providers.
  • Prepare charts and clinical information before scheduled appointments.
  • Return patient and family phone messages within scope and escalate clinical questions to the provider.
  • Assist with scheduling and coordinating follow-up appointments.
  • Keep exam and treatment rooms clean, stocked, and ready, and help manage clinical supplies.
  • Complete routine clinical forms, releases, and paperwork.
  • Follow HIPAA, confidentiality, and infection-control standards.
  • Support providers and administrative staff with other clinical tasks within the medical assistant scope of practice.
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