Medical Assistant

CVS Health•Augusta, GA

About The Position

The Medical Assistant at Oak Street Health gathers necessary medical information so providers have accurate information when making healthcare decisions. Medical Assistants are vital members of Care Teams and work closely with teammates to deliver a strong patient experience and support clinical results. The role involves assisting with patient health assessments through screenings and routine diagnostic testing during appointments, building relationships with members, and exercising flexibility, energy, attention to detail, and problem-solving skills. Medical Assistants report to the Practice Manager or Center Operations Specialist.

Requirements

  • State or national certification, as required by state, or graduation from an accredited medical assistant course.
  • At least 2 years of experience as a medical assistant.
  • CPR or BLS certification.
  • Experience with electronic medical records.
  • Computer skills and the ability to quickly navigate multiple programs, including Gmail, MS Word or Google Docs, and Excel or Google Sheets.
  • Proficiency in non-English languages as required by the center’s demographics.
  • U.S. work authorization.
  • Problem-solving skills, professional accountability, and a flexible, positive attitude.
  • Strong communication skills and a customer-service orientation.

Nice To Haves

  • 3 years in a Medical Assistant role.
  • Successful mastery of the workflow in a previous Medical Assistant position.
  • Interest in expanded responsibilities, greater clinical experience, and making an impact in patients’ lives.
  • 2 or more years of experience working with geriatric patients.
  • Phlebotomy Technician Certification.

Responsibilities

  • Ensure efficient patient flow by rooming patients promptly, recording vital signs, completing required screenings, and reviewing medications.
  • Inventory supplies and stock exam rooms.
  • Respond to patient requests for telephonic support, such as providing lab results or faxing records to specialists.
  • As permitted by state regulations, administer vaccinations and perform point-of-care tests, including A1C, spirometry, EKGs, and blood draws for laboratory testing.
  • Import required documents into the electronic medical record by scanning or PDF upload.
  • Participate in care team meetings about patient care and clinic operations.
  • Process orders for durable medical equipment.
  • Request medical records from external providers as directed by the provider.
  • Conduct routine quality-control checks as required, including infection-control measures and checks for equipment and expired medication or supplies, and/or help maintain the center laboratory.
  • Perform other duties as assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
  • Eligible for a CVS Health bonus, commission, or short-term incentive program in addition to base pay
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