About The Position

Working under a provider’s direction, the Medical Assistant provides general nursing functions for an OB/GYN practice. The role records vital signs and immunizations; performs initial patient assessments; obtains concise patient histories; and provides clinical information and support to providers. The Medical Assistant processes and posts information to patient charts, educates patients and families about medications, treatments, care, and referrals, and demonstrates competencies specific to the population served when providing direct patient care. The position serves clinical locations in Paw Paw, Centre Street, and Kalamazoo. It is a full-time, first-shift role scheduled for 40 hours per week. External candidates may be eligible for a sign-on bonus of up to $1,500 and a $1,500 retention bonus.

Requirements

  • High school diploma or GED.
  • Meet one of the following: successful completion of an accredited medical assistant program; CMA, CCMA, or RMA certification; or eligibility to take the CMA/RMA examination, with certification obtained within six months of hire. The Vocational Coordinator determines eligibility requirements for CMA or RMA within six months.
  • BLS certification within 90 days of hire or transfer.
  • Knowledge of clinical skills required for medical assistant certification or registration.
  • Effective problem-solving and prioritization skills.
  • Excellent interpersonal, verbal, and communication skills, including the ability to communicate clearly with patients, doctors, and staff.
  • Ability to handle information confidentially and maintain patient confidentiality.
  • Ability to work independently and as an integral member of a team of healthcare professionals.
  • Personal computer skills and the ability to input and retrieve data from the organization’s computerized systems.
  • Ability to maintain positive customer service and establish effective working relationships with physicians, office staff, and employees.
  • Ability to sustain alertness and concentration for detailed, repetitive work and computer or CRT use.

Nice To Haves

  • EMR experience is highly desirable.

Responsibilities

  • Prepare patients for examinations by conducting assessments, taking histories and vital signs, reconciling medications, and performing routine hearing, vision, or other testing.
  • Review charts before appointments to ensure requested items and documents are present, and document pertinent information accurately in patient charts.
  • Administer treatments as requested by the physician.
  • Obtain specimens for urine testing and phlebotomy, and perform laboratory tests as directed by the physician.
  • Set up and assist physicians with procedures, including laceration repair and Pap/pelvic procedures.
  • Schedule outside tests and procedures, such as X-rays and MRIs, and provide patients with appropriate preparation instructions.
  • Coordinate admissions and referrals, call in prescriptions, and assist with appointment scheduling in the EMR system.
  • Screen calls and determine their urgency, whether an appointment is necessary, or whether phone advice is sufficient.
  • Assist with completion of patient forms, including workers’ compensation and disability forms.
  • Stock exam rooms, conduct daily supply inventories, and report items that need to be ordered.
  • Attend staff, educational, and other required meetings.
  • Perform other related duties assigned by nurses, the practice manager, or a physician.

Benefits

  • External candidates may receive a sign-on bonus of up to $1,500.
  • External candidates may receive a $1,500 retention bonus.
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