Medical Assistant or Licensed Practical Nurse

Franklin County Medical Center•Preston, ID

9h•Hybrid

About The Position

The Medical Assistant (MA) is responsible for providing patient care under the direction of a physician. This position is deemed safety-sensitive and will adhere to all policies associated with this designation. The duties listed below are intended only as illustrations of the various types of work performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this job. Document appropriately in the Electronic Medical Record (EMR) according to clinic policy and direction from clinic management Receive and direct phone calls, schedule appointments, check in patients, obtain necessary patient information to update patient records, and ensure all forms and consents are completed by patients Check-out patients, assist with the referral process, and arrange laboratory services Prepare patients for examination, take vitals, and record patients' health history in the EMR Perform routine specimen collection and tests Conduct intake procedures; this involves the assessment of injury or symptom, learning about past medical problems of the patient, and other pertinent facts the doctor needs to identify and treat the problem Conduct patient telephone assessment, advice, and instruction, and document the interaction in the EMR Answer phone messages promptly and document messages per clinic procedure Based on clinical procedures, MA may call patients with test results Complete surgical scheduling and boarding slip documentation Assist physicians with medical treatments, procedures, and exams Assist with preparing rooms, equipment, and instruments that the physician uses. Manage inventory of medical supplies and stock exam rooms with appropriate supplies Disinfect exam rooms between patients Instruct patients in the collection of samples and other tests. Document all interactions in the patient's medical record Collect data from patients and medical records to improve health care services. Timely documentation, according to the current Franklin County Medical Center’s Timely Documentation Protocol, is required Maintain confidentiality by protecting sensitive, proprietary, or confidential information. Adhere to HIPAA privacy and security requirements Protects patients and employees by adhering to infection-control policies and protocols Must wear Personal Protective Equipment (PPE) as required to maintain Infection Control Standards as set by the facility Performs other related duties as assigned

Requirements

Medical Assistant, Certified Nurse Assistant, or Licensed Practical Nurse certificate preferred
Current Basic Life Support (BLS) certification
One year of experience in a medical office environment is preferred
Working knowledge of nursing, healthcare safety, state and federal regulations, and regulatory processes
Knowledge of uses and care of laboratory equipment; medical terminology; basic physiology; protocol for aseptic procedures, and basic typing skills or computer mechanics
Knowledge of CPT & ICD-10 coding procedures
Knowledge of medications and injection procedures
A service-minded work ethic with a drive to meet patient care needs and a positive, upbeat attitude when encountering ambiguity and change
Ability to interact effectively with people who have widely differing backgrounds
Excellent oral and written communication skills in English
Excellent interpersonal and conflict resolution skills
Excellent organizational skills and attention to detail
Excellent time management skills with the ability to manage multiple projects at a time
Strong analytical and problem-solving skills
Ability to prioritize tasks and delegate them when appropriate
Ability to act with integrity, professionalism, and confidentiality
Proficiency with or the ability to quickly learn the organization's electronic medical record, medical equipment, and other technologies
Proficiency with or the ability to quickly learn other software as applicable
Proficiency in faxing, emailing, and Google Suite
Must be able to hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergencies
Regular and predictable attendance
Regularly required to sit, bend, stoop, and stretch
Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment
Requires a normal range of hearing and eyesight to record, prepare, and communicate appropriate reports
Frequently able to lift/carry up to 50 pounds
This job's specific visual abilities include reading and interpreting reports and data
Prolonged periods sitting at a desk and working on a computer
Must be able to access and navigate throughout the department within the organization's facilities
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing, accessing necessary information, emailing, and other similar tasks

Responsibilities

Document appropriately in the Electronic Medical Record (EMR) according to clinic policy and direction from clinic management
Receive and direct phone calls, schedule appointments, check in patients, obtain necessary patient information to update patient records, and ensure all forms and consents are completed by patients
Check-out patients, assist with the referral process, and arrange laboratory services
Prepare patients for examination, take vitals, and record patients' health history in the EMR
Perform routine specimen collection and tests
Conduct intake procedures; this involves the assessment of injury or symptom, learning about past medical problems of the patient, and other pertinent facts the doctor needs to identify and treat the problem
Conduct patient telephone assessment, advice, and instruction, and document the interaction in the EMR
Answer phone messages promptly and document messages per clinic procedure
Call patients with test results based on clinical procedures
Complete surgical scheduling and boarding slip documentation
Assist physicians with medical treatments, procedures, and exams
Assist with preparing rooms, equipment, and instruments that the physician uses
Manage inventory of medical supplies and stock exam rooms with appropriate supplies
Disinfect exam rooms between patients
Instruct patients in the collection of samples and other tests
Document all interactions in the patient's medical record
Collect data from patients and medical records to improve health care services
Maintain confidentiality by protecting sensitive, proprietary, or confidential information
Adhere to HIPAA privacy and security requirements
Protect patients and employees by adhering to infection-control policies and protocols
Wear Personal Protective Equipment (PPE) as required to maintain Infection Control Standards
Perform other related duties as assigned