Medical Assistant - Gynecology Oncology - Riverside

OhioHealth•Columbus, OH

About The Position

The Medical Assistant performs administrative and clinical duties delegated by the physician and assists with patient care in compliance with the Ohio Administrative Code. The role includes routine clinical and administrative work needed to support the assigned practice; duties may vary by office size and specialty. This position is in the GYN Oncology department at Riverside and works a day shift for 40 scheduled hours per week. The Medical Assistant supports patient flow and care, maintains accurate records and the clinical environment, communicates and collaborates with patients and the healthcare team, and contributes to safety, quality, and efficiency. The role also includes serving as a resource in quality, performance improvement, or EMR work; supporting standard work; and training new staff.

Requirements

High school diploma or equivalent.
BLS - Basic Life Support certification from the American Heart Association.
In addition to a high school diploma or equivalent, meet at least one of the following: completion of a high school Medical Assistant Career Technical Program; graduation from an accredited School of Medical Assisting; completion of Military Medic training; Paramedic (EMT-P) training or certification; or at least one year of experience as a physician-trained Medical Assistant in a similar clinical setting.

Responsibilities

Facilitate efficient and effective patient flow, prepare patients for visits, and provide services and education as directed by providers and consistent with provider licensure, policy, and scope of practice.
Complete Care Connect EMR documentation skills requirements.
Perform administrative duties to keep information current and updated, including maintaining and monitoring the EMR in-basket.
Maintain and clean the environment, work area, and equipment, and report equipment malfunctions to appropriate personnel.
Communicate respectfully and caringly with patients and customers.
Communicate, collaborate, and anticipate healthcare team needs to support continuity and quality of care and coordination of services.
Collect and monitor patient data and report patient data and needs as directed.
Follow documentation guidelines for patient-chargeable items and services.
Monitor processes and services for quality, cost effectiveness, and efficiency.
Participate in process and quality improvement activities and make and implement recommendations to improve operational efficiency or introduce services.
Maintain professional competence, knowledge, and skills through ongoing study of the professional field and best practices.
Complete required ongoing training and education, including department-specific requirements.
Promote and advocate for patient quality, safety, and experience initiatives and act as a role model.
Serve as a subject matter expert or resource for the department, unit, or practice in areas such as quality, performance improvement, and EMR.
Support development of standard work and necessary customizations.
Function as a clinical preceptor and train new staff.
Work in compliance with scope of practice.