Medical Assistant

Eisenhower Health • Rancho Mirage, CA

8d

About The Position

Coordinates patient care by escorting patients to exam rooms, obtaining vital signs, preparing patients for examinations and discharge, and ensuring accurate documentation of patient care activities. The role serves patients ranging from neonates and infants through geriatric patients in the Hematology Oncology (LCCC) department. The position is per diem with an 8-hour shift. Required education is a high school diploma, GED, or higher degree, and Medical Assistant course completion if hired after March 1, 2025. American Heart Association BLS is required. Medical Assistant certification and healthcare experience are preferred.

Requirements

• High school diploma, GED, or higher-level degree.
• Medical Assistant course completion if hired after March 1, 2025.
• American Heart Association BLS certification.
• Ability to adapt quickly to changing priorities and unexpected situations.
• Ability to communicate and interpret using medical terminology.
• Ability to create a welcoming environment for patients and visitors, demonstrating empathy and respect.
• Ability to communicate effectively in a positive and professional manner.
• Ability to handle difficult and stressful situations calmly and professionally.
• Ability to operate general office equipment, including a computer, printer, scanner, and telephone.
• Ability to organize information or data for easy retrieval and use.
• Ability to use Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) and other relevant software applications.
• Critical thinking skills.
• Self-starter who takes action without needing prompting.
• Written and verbal communication skills.

Nice To Haves

• Medical Assistant certification.
• Healthcare experience.

Responsibilities

• Demonstrates compliance with the Code of Conduct and compliance policies; takes action to resolve compliance questions or concerns and reports suspected violations.
• Assists patients to exam or procedure rooms; obtains medical and social history, vital signs, height and weight, allergy information, and medication reconciliation information; records data accurately and promptly in the electronic health record (EHR).
• Assists providers by ensuring appropriate preparation, examination, and diagnostic testing occur without error or delay.
• Processes patient referrals to other provider offices.
• Prepares patient electronic medical record (EMR) charts accurately and promptly.
• Gathers reports, labs, studies, and other data relevant to upcoming patient appointments.
• Places orders for films, labs, and other studies as appropriate, accurately, and promptly.
• Collaborates with patient scheduling and schedules patients as needed.
• Answers patient questions and requests promptly and appropriately.
• Faxes and copies necessary information for insurance companies, other provider offices, and facilities.
• Responds to patient pharmacy requests in collaboration with providers.
• Answers phones, retrieves voicemail messages, and returns calls promptly and appropriately.
• Uses free time between patients to clean and stock rooms, copy documents, and file; assists with medical and office supplies inventory and/or ordering.
• Obtains provider or patient signatures on appropriate documents.
• Accepts responsibilities only within scope of practice.
• Maintains professional boundaries in all patient interactions.
• Performs other duties as assigned.

What This Job Offers

• Education Level: High school or GED