Medical Assistant

Heartland Dermatology Center • Wichita, KS

15d • $15 - $20 • Onsite

About The Position

The Medical Assistant delivers patient care as a member of the medical team, supporting efficient, high-quality care while responding compassionately to patients’ needs. The role assists providers with examinations, procedures, documentation, and patient advocacy. Staff may access patients’ medical charts, demographic information, and, when necessary, financial information to support care, and must sign a Confidentiality Agreement before receiving access to protected health information.

Responsibilities vary by tier. Tier 1–3 duties include gathering patient histories and review-of-systems information, preparing patients and rooms, documenting visits, supporting providers during procedures, handling patient communications, collecting specimens, maintaining equipment and supplies, and keeping clinical areas clean. Tier 2–3 duties add patient education, medication and prescription tasks, refill requests, benign pathology-result communications, and administration of ordered medications and treatments. Tier 3 duties additionally include communicating malignant or pre-malignant pathology results, coordinating follow-up care, closed-loop communication with outside providers, preparing and mixing specified medications, phototherapy, and iPledge tasks.

Requirements

• High school diploma or GED.
• Active CPR certification.
• Willingness to use nursing skills and learn numerous dermatologic procedures.
• Ability to work independently while collaborating closely as a team member and to take initiative.
• Strong attention to detail and effective verbal and written communication with patients, providers, and staff.
• Ability to learn and perform the procedures and tasks listed in the job description.
• Ability to lift and carry 20 pounds and occasionally up to 50 pounds.
• Proficiency in basic medical math.
• Problem-solving and reasoning skills to make discriminating judgments.
• Legible handwriting.
• Ability to use an electronic health record (EHR) for medical documentation on desktop and tablet platforms.
• Successful completion of a DermTech program and obtaining certification.
• Ability to work Monday through Friday, 7:50 AM to 5:00 PM.

Responsibilities

• Obtain and update patients’ histories, concerns, review of systems, and other visit information.
• Prepare patients for examinations and procedures and assist them to rooms, bathrooms, or transportation as needed.
• Complete patient notes and scribing, including the chief complaint, examination, assessment, and treatment plan as directed by the provider; enter and verify MIPS information.
• Perform suture removals and provide post-operative wound-care instructions.
• Take and return phone calls and messages, triaging patients as necessary; process faxes in a timely manner.
• Support teammates and collaborate on workload distribution and delegation; stay current on best practices and medications.
• Provide patient and family education and support; enter ordered medications and prescriptions, provide medication education as appropriate, and complete refill requests (Tier 2–3).
• Contact patients with benign/no-treatment-needed pathology results (Tier 2–3), and contact patients with malignant or pre-malignant results to schedule follow-ups, procedures, and appointments (Tier 3).
• Administer ordered medications and treatments using the Five Rights of Medication Administration (Tier 2–3).
• Use closed-loop communication with outside providers and specialists (Tier 3).
• Mix and draw up medications, including anesthetic, methotrexate, 5-FU, and IM steroids, in accordance with clinic policy and provider orders (Tier 3).
• Perform phototherapy treatments according to clinic protocols and provider direction (Tier 3).
• Assist providers during examinations; enter prescriptions as directed; assist with prior authorizations for specialty medications; prepare supplies and equipment; collect and document lab specimens; and assist with biopsies, surgeries, and procedures.
• Prepare for outreach and satellite clinics; perform temperature and quality-control checks as instructed by the CLIA officer; and complete documentation and scribing for visits and patient communications.
• Complete iPledge designee tasks, confirmations, registration, and patient counseling as instructed by the provider (Tier 3).
• Clean and prepare exam rooms after visits; prepare instruments for sterilization, operate the autoclave as directed, and perform weekly and monthly autoclave maintenance.
• Restock exam, surgical, and treatment areas and report items that need reordering; keep work and shared areas clean and organized.
• Empty and wipe trash receptacles, remove biohazards and sharps containers according to OSHA packaging and disposal guidelines, and vacuum or sweep as needed.
• Wash, fold, and put away laundry; prepare specimens for courier pickup and complete related logs and documentation.
• Assist with incoming clinic calls, attend staff meetings, provide feedback on policies and procedures, and promote the organization’s desired culture through constructive feedback and positive change.
• Perform other duties as assigned, including duties assigned by the lead nurse.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED