MEDICAL ASSISTANT

StrideCare•Garland, NC

About The Position

StrideCare is seeking a dedicated, compassionate Medical Assistant to support exceptional patient care in an outpatient setting. The role combines clinical and administrative tasks to support healthcare delivery and the smooth operation of daily clinic activities. The Medical Assistant interacts with patients, healthcare professionals, and administrative staff while maintaining a patient-centric approach. Responsibilities include welcoming and rooming patients, obtaining and recording vital signs, assisting with compression stockings, taking patient photographs, preparing rooms and procedure trays, and supporting the RN and PA with medication preparation as permitted by state law. The position also provides patient instructions and prescriptions, helps coordinate clinic flow, manages supplies and related records, and maintains patient privacy and regulatory compliance. The Medical Assistant may help train new staff, cross-train in clinic functions, and provide coverage at other clinics as needed. Applicants must complete a Culture Index Survey as part of the application process.

Requirements

High school diploma.
Graduation from an accredited Medical Assistant program or completion of an equivalent program.
At least 1 year of experience in a physician's office or hospital.
Administrative skills, including answering phone calls, scheduling appointments, and greeting patients.
Effective communication with patients, families, and other members of the healthcare team.
Time-management skills.
Cleanliness and adherence to protocols.
Attention to detail.
Proficiency with Athena EHR or a similar electronic health record system.
Bilingual in Spanish and English.
Current basic life support certification, or ability to complete the course within the first 30 days of employment.
Ability to stand and walk during various tasks.
Full range of body motion, including handling and lifting patients.
Manual and finger dexterity and eye-hand coordination.
Ability to occasionally lift and carry items weighing up to 30 pounds.

Nice To Haves

Certification as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA).

Responsibilities

Greet patients and escort them to exam rooms.
Obtain and record patient height, weight, blood pressure, pulse, respiration, and temperature.
Measure and fit patients for compression stockings and assist them with putting them on.
Take before-and-after pictures of patients.
Keep rooms appropriately stocked, clean and prepare rooms for procedures, and assist with room and tray setup.
Assist the RN and PA in preparing medications and filling syringes as permitted by state law.
Provide pre- and post-procedure instructions and prescriptions, ensuring patients understand and comply with them.
Coordinate the clinic schedule and day-to-day patient flow.
Provide excellent customer service and treat patients and team members with compassion and respect.
Maintain autoclave spore compliance records.
Assist with medical supply inventory, including ordering, receiving, organizing, and scanning supplies in and out of medical management software.
Protect the privacy and confidentiality of patient records in accordance with HIPAA.
Troubleshoot and resolve day-to-day issues.
Maintain a safe, secure, and healthy work environment and follow applicable standards, procedures, policies, and regulations.
Use working knowledge of managed care basics and support a managed care and Medicare population.
Assist with training new staff on policies and procedures.
Perform other duties delegated by the team lead, RN, physician, or practice manager.
Participate in cross-training and continuous learning to develop proficiency in clinic functions and improve clinic efficiency.
Provide coverage for other clinics as needed and collaborate with team members across clinics.
Complete the Culture Index Survey as part of the application process.