Medical Assistant

ArchWell Health • Denver, CO

13d

About The Position

The Medical Assistant supports the primary care provider and clinical care team in delivering compassionate, efficient care to ArchWell Health members. The role includes greeting and rooming patients, assisting with health assessments, performing routine diagnostic testing, and coordinating care with the broader healthcare delivery system. A Medical Assistant-Float may be asked to provide coverage outside their primary center.

The position focuses on patient experience, accurate documentation, and support for older adults. The Medical Assistant conducts patient intake and screenings, communicates patient needs and changes in condition to clinical personnel, handles patient phone messages, performs basic clinical procedures under physician supervision, follows OSHA safety standards, and provides health coaching and follow-up to an assigned group of patients.

Requirements

• High school diploma or GED.
• Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training.
• At least 1 year of work experience as a Medical Assistant.
• BLS for Healthcare Providers certification.
• Experience with eClinicalWorks or a similar electronic medical record system.
• High emotional intelligence and integrity, with a driven and focused work ethic.
• Ability to work independently, think creatively, and work effectively.
• Ability to work effectively with people of varied seniority and backgrounds, including staff, providers, members, family members, insurance carriers, vendors, and market leadership.
• Strong communication and customer-service orientation.
• Critical reasoning, decision-making, and problem-solving skills, including the ability to assess situations and risks, find solutions, and address recurring issues.
• Experience with claims or quality reports and analytical software packages.
• Proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.
• Ability to travel occasionally for company meetings.

Nice To Haves

• At least 6 months of phlebotomy experience.
• Experience working with geriatric patients.

Responsibilities

• Conduct patient intake, including measuring and recording vital signs, interviewing patients, and obtaining medical histories.
• Perform examinations and routine screenings, explaining procedures and addressing patients’ questions and concerns.
• Listen and engage with patients during appointments, and report their needs or changes in condition to the PCP, specialists, or other clinical personnel.
• Support a strong patient experience by processing patient phone messages, returning calls, routing calls appropriately, and contacting patients to obtain or relay information for the physician.
• Change dressings, apply bandages, remove sutures, and perform other first-aid procedures under physician supervision; use CPR skills when necessary.
• Comply with OSHA safety standards and maintain accurate, legal, and ethical documentation.
• Provide health coaching to an assigned group of patients to support healthy lifestyle choices and follow up with coached patients through weekly calls.
• Provide coverage outside the primary center when requested for the Medical Assistant-Float role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED