Medical Assistant

Allied Digestive Health•New City, NY

8d•$24 - $28

About The Position

The Medical Assistant supports healthcare providers and the clinical team by carrying out patient-care and administrative tasks at Gastrointestinal Associates of Rockland in New City, NY. The role includes preparing patients for examinations, taking vital signs and medical histories, assisting providers with examinations and procedures, performing phlebotomy, and processing specimens. It also involves sterilizing and maintaining instruments and equipment, managing patient communications and scheduling, maintaining confidential patient records and electronic health records, and supporting administrative tasks such as billing, coding, inventory management, and prior authorizations. The Medical Assistant contributes to patient care and efficient clinic operations through accurate documentation, professional communication, and appropriate escalation of patient messages and concerns.

Requirements

High school diploma or equivalent.
Experience in a medical office or healthcare setting.
Knowledge of medical instruments, sterilization procedures, and vital-sign measurement.
Familiarity with electronic health record (EHR) systems and medical office software.
Strong communication skills and ability to handle patient interactions professionally.
Skills in medical assisting, phlebotomy, and specimen processing.

Nice To Haves

Experience working alongside Nurse Practitioners or in a similar clinical setting.
Completion of an accredited Medical Assistant training program.
Additional certifications such as CPR or First Aid.
Bilingual abilities to assist a diverse patient population.
Prior experience in specimen processing and laboratory coordination.
Familiarity with EHR systems.

Responsibilities

Prepare patients for examinations by taking vital signs and recording medical histories.
Assist healthcare providers, including Nurse Practitioners, during examinations and procedures.
Perform phlebotomy and draw blood samples according to protocols and safety standards.
Process and label specimens accurately for laboratory testing and ensure timely delivery.
Sterilize and maintain medical instruments and equipment in accordance with infection-control guidelines.
Answer phones, schedule appointments, and provide information to patients as needed.
Maintain accurate, confidential patient records in compliance with healthcare regulations.
Support administrative tasks such as billing, coding, and inventory management as required.
Manage and update electronic health records while maintaining confidentiality.
Use critical thinking to support patient care and resolve issues during appointments.
Answer multi-line phone calls and handle patient inquiries professionally.
Retrieve and respond appropriately to patient voicemails and secure messages, escalating to the nurse when needed.
Schedule office visits, referrals, imaging studies, and lab work.
Obtain prior authorizations for imaging studies, medications, and lab tests.
Generate result letters for patients and send portal messages.
Enter recalls for future office appointments, imaging studies, and procedures.