Medical Assistant

Townsen Physician Group•Houston, TX

About The Position

Townsen Physician Group is seeking a Bilingual Medical Assistant to perform administrative and clinical tasks under the direction of a Physician or Provider. The role supports efficient clinic operations and contributes to a safe, effective, patient-centered, timely, efficient, and equitable patient-care experience as part of the clinical team. The Medical Assistant rooms patients and records relevant visit information, maintains accurate and complete medical records, communicates patient status updates, and helps keep patients informed about appointment delays and progress. The role also provides routine clerical support, maintains and responds to communications, prepares and cleans exam rooms, and assists the team as needed. Compensation will be determined based on the applicant’s education, experience, knowledge, skills, and abilities, internal equity, and market data. Employment is contingent upon successfully completing a background check and drug screening.

Requirements

High school diploma or GED.
Fluency in both English and Spanish.
One year of experience in a clinical setting.
Knowledge of administrative and clerical procedures and systems, including word processing, managing files and records, and office procedures and terminology.
Knowledge of patient care charts and patient histories.
Knowledge of patient evaluation and triage procedures.
Ability to perform standard clinical procedures according to established protocols.
Ability to maintain organized systems to support timely patient flow.
Ability to maintain calendars and schedule appointments.
Ability to maintain quality, safety, and infection-control standards.
Ability to adapt to changing conditions and work responsibilities.
Excellent verbal and written communication skills.

Nice To Haves

Medical Assistant certification.
Current Basic Life Support (BLS/CPR) certification.

Responsibilities

Room patients and document chief complaints, reasons for visits, vital signs, medication lists, allergies, smoking history, and other information required by the clinic.
Document patient vital signs and keep medical records up to date.
Communicate and document updates or changes regarding patients and treatment plans.
Maintain patient charts and ensure forms are complete and accurate.
Keep patients informed about delays and progress of clinical appointments.
Provide administrative support and perform routine clerical tasks, including photocopying, scanning, and faxing.
Prepare and stock exam rooms with adequate medical supplies, and clean rooms appropriately between patients.
Maintain and respond to emails, telephone calls, and inquiries.
Take telephone messages and provide feedback and answers to patient, physician, and pharmacy calls.
Assist the team and use downtime efficiently.
Perform other duties as assigned.