MEDICAL ASSISTANT IHMG

Independence Health System•Ligonier, PA

About The Position

The Medical Assistant performs basic direct patient care activities, including laboratory tests, treatments, and medication or immunization administration under the direction of a nurse and/or physician. The role prepares patients for examinations and treatment and supports the physician practice through clerical activities, quality control, and performance improvement work. The Medical Assistant also serves as a resource for clerical and clinical staff in the practice. The incumbent is scheduled according to operational needs, which may include rotating shifts, standby, and on-call work. Local travel between system locations may be expected. The position includes direct patient care and work in an environment where personal protective equipment may be required according to CDC guidelines. When lifting more than 50 pounds, two-person assistance and/or a transfer device is required.

Requirements

High school diploma, GED, or higher education.
Strong leadership ability and organizational skills.
Independent and critical-thinking skills and sound judgment.
Knowledge of legal aspects and liability of nursing practice.
Ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
Act 33 clearance with renewal.
Act 34 clearance with renewal.
Act 73 FBI clearance.
Northern Market: Family & Friends clearance.
Southern Market: Current Basic Life Support (BLS) certification through an American Heart Association-approved CPR and AED curriculum is required.

Nice To Haves

Previous outpatient office experience.
Successful completion of a Medical Assistant program, or one year of experience as a Medical Assistant, or certification as an EMT/Paramedic through the National Registry of Emergency Medical Technicians.
Medical Assistant certification.

Responsibilities

Deliver direct and indirect patient care according to hospital and physician practice policies, procedures, and protocols.
Collect patient healthcare data as directed, including vital signs, weight, chief complaint, and pain assessment.
Complete ordered patient care treatments and testing.
Ensure documentation is complete, accurate, and timely.
Prepare patients for examinations, treatments, and procedures.
Communicate actual or potential problems to the physician or nurse.
Perform clerical functions in support of patient care and office operations.
Answer telephone calls, take accurate messages, and relay them to appropriate staff.
Obtain and verify patient demographic and insurance information and enter it into the billing system.
Enter diagnosis-based codes and charges into the billing system.
Complete forms and letters needed for continued patient care.
Promote patient safety in accordance with hospital and physician practice policies.
Label patient specimens with identifiers according to policy.
Follow infection-control processes, including standard precautions.
Assist with continuous survey readiness, inspections, and surveys.
Perform quality-control and monitoring functions and promptly report out-of-range information to a supervisor.
Consistently practice National Patient Safety Goals.
Schedule surgery, procedures, and testing for patients as needed.
Provide exit counseling, including education, scheduling tests, and giving patients necessary information.
Prepare charts for clinic sessions and obtain vital signs and weight.
Perform control studies and complete logbooks according to policy.
Perform phlebotomy procedures, read test results, and document them.
Prepare examination rooms and stock supplies daily.
Provide pre- and post-examination education and counseling.
Perform other duties as assigned.