Medical Assistant, Cardiology

Sutter Health•Oakland, CA
•$34 - $47

About The Position

The Medical Assistant, Cardiology provides clerical and patient support to providers and the patient care team, helping deliver high-quality care. The role is increasingly focused on administrative responsibilities, including managing work queues, processing referrals, handling phone calls, and supporting departmental workflow. It contributes to smooth department operations and helps the care team carry out the medical plan of care. The position uses communication skills, technical proficiency, and patient-centered service to build trust and cooperation with patients, families or support persons, and healthcare staff. Some clinical tasks may be performed, but they are limited and completed under the direction and supervision of a clinician. The position is full time, with a day shift, Monday through Friday, and no weekend requirements.

Requirements

  • High school diploma or GED.
  • Graduate of a Medical Assistant program, with diploma presented within 90 days, or completion of a 160-hour Medical Assistant externship.
  • BLS-Basic Life Support Healthcare Provider certification.
  • One year of recent relevant experience.
  • General knowledge of medical procedures, views, and equipment.
  • Basic understanding of human anatomy, physiology, pathology, and medical terminology.
  • Competency and validation in basic Medical Assisting skills, including taking vital signs, preparing patients for examinations, and administering injections.
  • Ability to interpret information and instructions presented in written, oral, diagram, or schedule form.
  • Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
  • Time-management and organizational skills, including prioritizing assignments and meeting deadlines within standardized operating procedures and scientific methods.
  • General knowledge of computer applications, including Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records (EHR).
  • Ability to work independently and as part of a team, including handling multiple tasks in an environment with interruptions.
  • Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
  • Ability to build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Responsibilities

  • Provide clerical and patient support to providers and the patient care team.
  • Manage work queues, process referrals, handle phone calls, and support departmental workflow.
  • Assist with department operations and help the care team carry out the medical plan of care.
  • Perform limited clinical tasks under the direction and supervision of a clinician.
  • Use patient-centered communication to build trust and cooperation with patients, families or support persons, and healthcare staff.
  • Perform basic Medical Assisting tasks, including taking vital signs, preparing patients for examinations, and administering injections.

Benefits

  • A comprehensive benefits package is included for eligible positions.
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