Medical Assistant

Coastal Cancer Center•Myrtle Beach, SC

12d

About The Position

Coastal Cancer Center is seeking a Certified Clinical Medical Assistant to support its patient-centered practice dedicated to treating blood disorders and cancer. The Medical Assistant supports patient care and clinic operations across the center’s four locations: Myrtle Beach, Conway, Loris, and Murrells Inlet. The role includes preparing and escorting patients, maintaining medical records, coordinating appointments and follow-up, supporting clinical procedures, and performing laboratory tasks. The Medical Assistant reports to the Team Coordinator or their designee once all work in the pod is complete. The position requires compassion, professionalism, confidentiality, organization, and the ability to manage stress and multitask.

Requirements

Current National Certified Clinical Medical Assistant certification.
High school education or equivalent.
Willingness to work at all four locations: Myrtle Beach, Conway, Loris, and Murrells Inlet.
Knowledge of the health care field and medical specialty, specialty-related assistance tasks, and information to convey to patients and families.
Skill in performing assistance tasks, interpersonal tact and diplomacy, patient education, and computer operations and applications.
Ability to learn and retain patient-care procedures; project a pleasant, professional image; plan, prioritize, and complete delegated tasks; and demonstrate compassion and caring.
Ability to maintain proficiency in phlebotomies, port flushes, and subcutaneous injections; read and follow oral and written instructions; sort and file materials alphabetically or numerically; draw labs and administer shots; and maintain confidentiality of patient and office information.
Ability to manage stress and multitask.

Nice To Haves

Three years of medical experience preferred.

Responsibilities

Follow department policies and time and attendance guidelines, wear an employee ID badge, and comply with the dress code.
Obtain missing medical records, laboratory results, pathology reports, and x-ray reports from previous visits before the next physician visit.
Escort patients to the physician exam area and through the clinic as needed, and track patients from entry to their next point of service.
Ensure pre-exam laboratory tests and x-rays are obtained according to protocols.
Obtain and record patients’ vital signs and weight, and record height at initial visits and subsequently as needed.
Assist with maintaining vaccination and medication records and renewing prescriptions.
Verify necessary information in the medical record, prepare patients for exams according to their condition, and assist with dressing as appropriate.
Respond to the expeditor in a timely manner and coordinate patient appointments, tests, and shots; relay messages to staff and answer questions about appointments and testing.
Maintain and update physician schedules, ensure appointments are scheduled properly and confirmed, and chart records as needed for communication.
Transfer patients from the physician to the oncology nurse and complete items requiring clinical follow-up.
Complete billing events accurately and on time before the end of the shift, and remain in the pod dictation area until patients have been seen and all tasks, including reminders, are complete.
Administer shots and offer vaccinations under the direction of a physician, physician assistant, nurse practitioner, or nurse, after the patient has been assessed and direct instruction has been given.
Perform data entry of laboratory results after physician review; review new-patient registration sheets; enter medications and allergies in the EMR or chart; and complete shot records.
Dictate visit records as needed for documentation.
Assist the laboratory and obtain blood using venipuncture or fingerstick techniques; test hematology and urinalysis specimens and process laboratory specimens.
Comply with local, state, and federal regulations pertaining to the clinical laboratory and troubleshoot the hematology analyzer, including required quality control.
Attend staff and cross-functional team meetings and complete daily and OSHA checklists.
Provide orientation and training to new Medical Assistant or LPN hires when directed.