Medical Assistant

Illinois Bone and Joint Institute LLC•Westmont, IL

1h•$18 - $25

About The Position

IBJI is seeking a full-time Medical Assistant to join its outpatient practice and assist a dual board-certified physician in anesthesiology and interventional pain medicine. The position performs daily administrative and clinical duties that support efficient clinic operations and safe, quality patient care and customer service for patients, physicians, providers, and clinical care teams. Candidates with prior experience in spine care or pain management are preferred. The Medical Assistant supports patient examinations and treatment, physician-patient communication, appointment scheduling, correspondence, chart preparation, clinic supplies, and general operations. The role also maintains clean, stocked exam and procedure rooms, helps coordinate patient flow and referrals, communicates with patients and families, and completes assigned clinical and clerical tasks. The position involves standing and walking, a full range of body motion, patient handling and transfers, and occasional lifting of up to 35 pounds.

Requirements

Maintains CPR certification.
Able to multitask and work in a fast-paced environment.
Good verbal and written communication skills.
Working knowledge of practice-management and EHR software, Google products, Microsoft Office, and Windows-based computer applications.
Strong interpersonal skills and the ability to communicate professionally and work constructively with physicians, patients, and staff at all organizational levels.
Able to develop and maintain cooperative working relationships.
Position requires full range of body motion, including handling and lifting patients, manual and finger dexterity, and eye-hand coordination.
Able to stand and walk; occasional lifting associated with patient transfers, up to 35 pounds.

Nice To Haves

Successful completion of an accredited Medical Assistant Program.
Experience in an orthopedic healthcare setting.
Prior background in spine care or pain management.

Responsibilities

Escort patients to exam rooms promptly and keep team members informed about delays when possible.
Prepare patients for examinations and triage them as needed for services such as radiologic studies or cast removal.
Assist physicians during patient examinations and procedures.
Evaluate wound-care needs and help ensure appropriate care and patient education.
Apply and remove splints and casts when applicable.
Process prescriptions as ordered and educate patients about medication side effects.
Prepare injectable medications and required equipment.
Coordinate referrals for ongoing services, including therapy, home health, surgical procedures, and durable medical equipment.
Serve as a patient intermediary and help resolve patient concerns.
Set up instruments and equipment; clean exam and procedure rooms and equipment between visits in accordance with infection-control requirements; maintain sterilizers and related records; order, sort, store, and replenish supplies.
Support patient care by checking schedules, organizing patient flow, assisting with walking, transfers, dressing, specimen collection and exam preparation, collecting patient histories, performing screenings, assisting with procedures, charting, relaying instructions, and answering calls.
Respond to incoming calls, identify callers’ needs, and direct requests to the appropriate physician, clinical, administrative, or support staff member.
Obtain charts and related diagnostic or therapy reports, discuss issues with physicians, relay physician information to patients or requestors, complete chart notes as appropriate, and help obtain missing diagnostic codes or charge-ticket information.
Assist with scheduling appointments for new and established patients; coordinate special appointment needs and approvals with physicians when assigned.
Send prescriptions and related communications for therapy, orthotics, work or gym notes, and other requested items; provide workers’ compensation carriers with patient status updates.
Complete assigned forms and correspondence, including attending-physician statements, attorney summaries, parking permits, jury-duty requests, disability forms, and physical-education excuse notes.
Perform clerical tasks such as sending and receiving medical records, obtaining reports and referral information, completing forms and requisitions, scheduling appointments, tests, and surgeries, verifying insurance and demographics, and maintaining charts.
Prepare clinical charts before appointments, including obtaining imaging results, outside reports, and injection authorizations when needed.
Notify management when clinic supplies are low and ensure exam and cast rooms are clean, orderly, and stocked at the end of clinics.
Learn new systems as required; notify patients of delays, help them obtain information, respond appropriately to inquiries or complaints, and maintain a professional appearance.
Attend mandatory in-service programs and fulfill organizational responsibilities, including respecting patient rights, responding to emergency codes, and promptly sharing patient or staff concerns with supervisors.