Medical Assistant

BrightView LLC•Colerain Township, OH

About The Position

BrightView Health is seeking a Medical Assistant to support high-quality patient care by following established treatment program policies and procedures. The role applies current medical standards and practices to help plan, assess, intervene in, and evaluate patient needs. It also performs laboratory procedures in accordance with best practices and under appropriate supervision. The Medical Assistant supports patient flow, laboratory operations, coordination and communication across care teams, and accurate documentation and regulatory compliance. The role works with a diverse patient population in a multidisciplinary healthcare environment.

Requirements

  • High school diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Empathy and compassion in supporting patients' recovery journeys.
  • Ability to work with a diverse population of colleagues and patients.
  • Problem-solving ability and urgency in addressing patient needs.
  • Ability to collaborate in a multidisciplinary healthcare environment.
  • Adaptability in a dynamic work environment.
  • Technological capability and comfort using multiple systems for communication and documentation.
  • Integrity and compliance with work standards and regulatory requirements.

Nice To Haves

  • Two or more years of prior medical assistant experience preferred.
  • Familiarity with Microsoft Office software, including Outlook, Teams, and Word.
  • Familiarity with HIPAA and 42 CFR Part 2.
  • Prior experience with harm reduction.

Responsibilities

  • Facilitate timely and efficient patient flow throughout visits.
  • Perform assigned administrative duties that support patient flow.
  • Prepare specimens for shipping.
  • Maintain laboratory supply inventory and a sanitary, organized work environment.
  • Provide input on treatment philosophy, treatment services, and patient care.
  • Communicate with teams regarding patient appointments.
  • Attend required meetings and huddles and collaborate with the center team.
  • Consult team members about laboratory testing, results, and patient issues.
  • Collect laboratory specimens accurately and on time in accordance with federal and state regulations.
  • Review, post, and disseminate laboratory results in a timely manner.
  • Complete timely and comprehensive documentation in Electronic Medical Records (EMR).
  • Maintain new and existing patient accounts, including insurance and billing information.

Benefits

  • Paid time off (PTO).
  • Immediately vested 401(k) program with employer match.
  • Company-sponsored ongoing training and certification opportunities.
  • Comprehensive benefits package including medical, dental, vision, short-term disability, long-term disability, and accident insurance.
  • Tuition reimbursement after one year in a related field.
  • Competitive compensation.
  • Supportive work environment dedicated to professional growth and development.
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