Medical Assistant Southwest MOB - Grove City

OhioHealth

8d • Onsite

About The Position

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

This role provides clinical support to health care professionals to ensure the delivery of quality health care services in a Physician Practice. The Medical Assistant serves as a clinical subject matter expert, trains new clinical staff with 2+ years of experience, and leads and promotes clinical quality and safety standards. They may attend MA Academy training to gain clinical experience before placement into an ambulatory care site if MA training was obtained in Career Tech or Military Program, or if unable to pass MA competencies.

Requirements

• High School Diploma or Equivalent
• Completion of HS Medical Assistant Career Tech Program or School of Medical Assisting or Military Medic training or Paramedic (EMT-P) training or 1+ yr. as a physician trained MA in a like practice
• Successful completion of a competency-based orientation program with medical assisting focus
• Basic Life Support (BLS) within 120 days of hire
• High School or GED
• BLS - Basic Life Support - American Heart Association
• Experience using EMR documentation, preferably EPIC
• Experience as an EPIC SuperUser or trainer
• Experience as Preceptor

Nice To Haves

• 2+ more years of experience (for training new staff)
• MA training was obtained in Career Tech or Military Program, or unable to pass MA competencies (may attend MA Academy training)
• Experience as an EPIC SuperUser or trainer
• Experience as Preceptor

Responsibilities

• Facilitates efficient and effective patient flow including preparing the patient for the visit and providing specific services as determined by providers in accordance with provider licensure, OH policy and scope of practice.
• Successful completion of Care Connect EMR documentation skills.
• Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of EMR in basket.
• Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate dept/unit personnel.
• Communicates with patients and customers in a respectful and caring manner.
• Communicates, collaborates, and anticipates the needs of the health care team to ensure continuity and quality of care and coordination of services.
• Collects and monitors patient data; reports patient data and patient need as directed.
• Maintains documentation guidelines around patient chargeable items/services.
• Ensures processes and services are continuously monitored for quality, cost effectiveness, and efficiency.
• Engages in process and quality improvement activities.
• Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities.
• Completes required continuous training and education, including department specific requirements.
• Promotes and advocates for patient quality, safety, and experience initiatives.
• Acts as a role model.
• Serves as SME/resource to the dept/unit/practice in areas such as quality, performance improvement, and EMR (i.e., EPIC Super User).
• Has oversight of efficient and effective patient flow including preparing the patient for the visit/admission and providing specific services and education as determined by the providers in accordance with licensure and policy.
• Leads and supports development of standard work and develops necessary customizations.
• Functions as a clinical preceptor and is responsible for training new staff.
• Is compliant with scope of practice.
• As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
• The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.

Benefits

• OhioHealth is a nationally recognized, innovative healthcare system delivering world-class patient care in a supportive, professional environment filled with limitless opportunities to learn and grow.
• Great Place to Work CertifiedTM organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED