Medical Assistant-South San Francisco

Human Longevity, Inc. • South San Francisco, CA

3d • Hybrid

About The Position

Join Our Innovative Team as a Medical Assistant at Human Longevity Inc.
About Human Longevity Inc. (HLI)
At Human Longevity Inc. (HLI), we are on a mission to redefine the future of healthcare. We combine cutting-edge genomics, artificial intelligence, and big data to build the world's most advanced database of human health data, including whole genome, phenotype, and clinical information. By applying the power of machine learning, we’re unlocking new ways to understand and improve human health.
Founded in 2013 by pioneers in genomics and stem cell therapy, HLI is in the heart of San Diego (South San Francisco), CA, and has expanded globally. As we continue to grow, we are pioneering a new era of longevity and preventive healthcare, offering advanced health solutions and personalized care through our state-of-the-art HLI Clinic centers.
Why You’ll Thrive at HLI
Joining our team means becoming a part of a transformative, fast-paced company where innovation, collaboration, and cutting-edge science are at the forefront of everything we do. As a Medical Assistant, you’ll be supporting a team that is passionate about improving lives and revolutionizing healthcare. You’ll get to work in an environment that blends clinical expertise with futuristic technology, with the opportunity to grow professionally alongside some of the brightest minds in healthcare.

Requirements

• High school diploma or equivalent
• Certified Medical Assistant
• Phlebotomy Certification (CPT)
• Knowledge of HIPAA compliance regulations
• Proficiency with Electronic Health Records (EHR) systems such as Veradigm
• Outstanding communication skills, both verbal and written, with the ability to adapt to various audiences
• Proven ability to maintain confidentiality and discretion in a medical environment
• Strong attention to detail, excellent organizational skills, and the ability to manage multiple priorities simultaneously
• A collaborative, team-oriented approach to problem-solving and service

Nice To Haves

• Bachelor’s degree
• 3+ years of phlebotomy experience
• A customer-centric mindset, with a knack for anticipating needs and providing exceptional service
• Independent work ethic with minimal supervision
• Strong Microsoft Office skills and familiarity with Salesforce, WebEx, DocuSign, and Macintosh systems

Responsibilities

• Be the welcoming voice of HLI, routing calls promptly and efficiently while managing client schedules and appointment follow-ups.
• Coordinate results reviews and post-visit planning with the HLI clinical team, ensuring clients receive timely updates and personalized care.
• Lead the client throughout the HLI clinical visit and coordinate the final wrap-up phase making sure clients feel confident in their care and are equipped with next steps for their health journey.
• Maintain client privacy with the utmost discretion and integrity, keeping all medical and personal information strictly confidential.
• Stay organized by managing both electronic and paper records, tracking diagnostic kits and specimens, and ensuring seamless office operations.
• Provide after-hours and weekend assistance as needed, ensuring our clients always receive top-notch service.

Benefits

• Opportunity to work in a transformative, fast-paced company
• Work in an environment that blends clinical expertise with futuristic technology
• Opportunity to grow professionally alongside some of the brightest minds in healthcare
• Work in state-of-the-art facilities with access to groundbreaking tools and technologies
• Expand your skill set in a rapidly growing, dynamic organization with room for personal and professional growth
• Be part of a mission to change the way healthcare is delivered, improving lives for generations to come.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED