Medical Assistant - Royal Palm Beach & Delray Beach

Healthcare Outcomes Performance Company • Royal Palm Beach, FL

1d • Hybrid

About The Position

Center for Bone & Joint Surgery of the Palm Beaches is a multi-location medical practice devoted to the diagnosis and treatment of injuries and diseases of the body's musculoskeletal system. Our locations feature a staff of highly trained orthopedic surgeons, each with a specific area of expertise. Center for Bone & Joint Surgery of the Palm Beaches offers a team approach to your care and provides a variety of services right on campus designed for your convenience and ensuring an outstanding continuum of care. These include on-site X-ray, on-site MRI, on-site physical therapy, and aquatic therapy. As Center for Bone & Joint Surgery continues to grow, we are seeking a qualified and motivated Bilingual (Spanish) Medical Assistant to join our team. The ideal candidate thrives in a fast-paced, high-volume clinic environment, demonstrates a strong interest in orthopedic care (experience preferred), is committed to long-term employment, and is available to start in mid-July, and is willing to travel to our Delray Beach office once per week (Thursdays).

Requirements

• Bilingual (Spanish)
• Available to start in mid-July
• Willing to travel to our Delray Beach office once per week (Thursdays)

Nice To Haves

• Experience working in a high-volume clinical environment
• Orthopedic experience strongly preferred
• Demonstrated commitment to long-term employment
• Strong organizational, communication, and multitasking skills

Responsibilities

• Facilitate effective communication between patients and providers during clinical care.
• Collect and relay pertinent patient information to the provider.
• Receive, interpret, and act on provider directives accurately and promptly.
• Prepare patients for provider visits, including: Rooming patients, Obtaining and documenting vital signs, Reviewing intake paperwork, Accessing radiology images, Removing dressings, Setting up procedures and preparing injections.
• Performing accurate data entry in the EMR system.
• Complete tasks related to company initiatives, including Patient-Reported Outcomes (PROs) and Quality Payment Programs.
• Prepare and review patient electronic charts prior to the date of service.
• Verify that all outstanding test results are documented in the EMR.
• Confirm patient appropriateness (e.g., body part, insurance coverage) and note any required imaging, DME, or casting prior to the visit.
• Scan clinical documentation into the EMR system.
• Print daily clinic schedules on the morning of service.
• Manage assigned providers’ EMR desktops in a timely and organized manner.
• Assist providers with preparing prescriptions and completing patient-related forms (e.g., work release, FMLA).
• Retrieve and respond to voicemails within 24 business hours, ensuring actions are documented in the EMR.
• Ensure patients receive education as directed by the provider.
• Promote a positive and professional patient experience at all times.
• Maintain exam room standards, including restocking at the end of each clinic day.
• Ensure rooms and exam tables are cleaned throughout the day and at closing.
• Monitor and replace biohazard and sharps containers as needed.
• Maintain a clean and organized workspace.
• Ensure strict compliance with HIPAA regulations and confidentiality standards.

Benefits

• Competitive Health & Welfare benefits
• Monthly $43 stipend applicable toward ancillary benefit offerings
• Health Savings Account (HSA) with qualifying High-Deductible Health Plans (HDHP), including employer contributions
• 401(k) retirement plan with company match
• Employee Assistance Program (EAP) providing 24/7 confidential support services
• Generous Paid Time Off (PTO)
• Paid Holidays, with offices closed on most major holidays
• Predictable scheduling, with no evening or weekend hours
• Mileage reimbursement, where applicable

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed