Medical Assistant - Pre Op Clinic

Baystate Health • Springfield, MA

4d • Onsite

About The Position

Baystate Health is seeking a Medical Assistant to join its Pre-op team in Springfield, Massachusetts. The role is part of a multispecialty medical group and works collaboratively with a multidisciplinary care team to support patient transitions, maintain accurate medical records, and assist providers with examinations, testing, and procedures. The position is part of a career ladder, with the appropriate level determined by the organization.

The Medical Assistant rooms patients, collects vital signs and history, documents medications and screening forms in the Electronic Health Record, prepares treatment rooms, chaperones patients, and supports providers during examinations, testing, and in-office procedures. The role also implements provider orders and standing protocols, handles prescription refills and prior authorizations, performs approved independent procedures, conducts phlebotomy and administers immunizations in accordance with policy, and supports discharge education, referrals, and follow-up scheduling.

Depending on the service line, the Medical Assistant may assist with abortion services or care related to pregnancy loss, pelvic and breast exams, cervical cytology screening, in-office surgical procedures, and care for transgender and non-binary patients seeking gender-affirming therapy or surgery.

This is a full-time, 40-hour-per-week position, Monday through Friday, with scheduled shifts of 8:00 a.m.–4:30 p.m. or 8:30 a.m.–5:00 p.m. No weekends or holidays are required. The listed compensation range is $20.79–$34.33 per hour, with a midpoint of $26.28. Eligible external hires may qualify for a sign-on bonus of up to $2,000.

Requirements

• High school diploma or GED is required.
• Current CPR-Basic Life Support for Healthcare Providers from the American Heart Association is required.
• MA I: Graduate of an accredited Medical Assistant program preferred, or demonstrated MA I competencies as evaluated by the hiring manager, and at least 1 year of medical office experience.
• MA II: Graduate of an accredited Medical Assistant program or demonstrated MA II competencies as evaluated by the hiring manager, and at least 3 years of current relevant medical assistant experience in a medical practice setting.
• MA III: Graduate of an accredited Medical Assistant program and at least 5 years of current relevant medical assistant experience in a medical practice setting preferred; alternatively, demonstrated MA III competencies and at least 5 years of current relevant experience, or at least 2 years as an MA II at Baystate Health with demonstrated MA III competencies.
• MA IV (internal career ladder): At least 2 years as an MA III at Baystate Health, demonstrated competencies for promotion to MA IV, graduation from an accredited Medical Assistant program, and registration/certification by a third-party credentialing body.
• For MA IV, qualifying third-party credentials include registration through ARMA (minimum requirement), registration through AMT, CCMA through NHA or AAMA, or NCMA through NCCT.

Nice To Haves

• Graduation from an accredited Medical Assistant program is preferred for MA I.
• For MA III, graduation from an accredited Medical Assistant program with at least 5 years of current relevant medical assistant experience in a medical practice setting is preferred.

Responsibilities

• Room patients; collect vital signs, review histories, document medications, and complete required site-specific screening forms in the Electronic Health Record.
• Prepare treatment rooms, chaperone patients, and assist providers during examinations, testing, and in-office procedures.
• Implement provider orders and standing protocols, process prescription refills, obtain prior authorizations, and document information accurately within established timeframes.
• Perform provider-approved independent procedures, including EKGs, vision and hearing screenings, and point-of-care testing.
• Perform phlebotomy and administer immunizations in accordance with organization policy.
• Review discharge instructions with patients, provide educational resources, process referrals, and schedule follow-up appointments.
• As applicable to the service line, assist with visits and procedures related to abortion services or pregnancy loss, including gathering supplies, printing consents, organizing instruments and medications, and assisting with cervical dilator insertion.
• As applicable, assist providers with pelvic and breast exams, cervical cytology screening and forms, and in-office procedures such as miscarriage management, biopsies, colposcopy, and LEEP procedures.
• As applicable, assist transgender and non-binary patients seeking gender-affirming therapy and/or surgery.

Benefits

• Medical, dental, and vision coverage, including local Health New England plans, subject to eligibility.
• Tuition assistance, CEUs, and professional development opportunities.
• Clinical advancement, leadership development, and internal career opportunities.
• Career opportunities across Baystate Health hospitals, practices, and services throughout western Massachusetts.
• Retirement savings and employer match.
• Generous paid time off for eligible employees.
• Sign-on bonus of up to $2,000 for eligible external hires; conditions apply.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED