Medical Assistant

GoHealth Urgent Care - UCSF Health•Edmond, OK

19d

About The Position

The Medical Assistant supports Medical Providers, Radiologic Technologists, and patients through patient care management, organization, and communication. The role is responsible for completing work accurately, with high quality, and in a timely manner, while contributing to the organization’s mission of delivering accessible, quality urgent care through an effortless patient experience and strong partnerships with communities. The position is affiliated with Joint Ventures in the Center Operations department and has no supervisory responsibilities.

Requirements

High school diploma or equivalent required.
Basic Life Support (BLS) certification required at the time of hire, obtained through the American Red Cross or American Heart Association.
Medical Assistant experience is preferred for graduates of a Medical Assistant program, or at least two years of Medical Assistant experience within the last three years under a licensed healthcare supervisor in lieu of a Medical Assistant program is preferred.

Nice To Haves

Graduation from a Medical Assistant program preferred.
At least one year of Medical Assistant experience under a licensed healthcare supervisor within the last three years preferred.
Knowledge of medical terminology strongly preferred.

Responsibilities

Register patients, obtain required paperwork and insurance documentation, and verify insurance and patient eligibility.
Process co-pays and schedule appointments for the assigned center.
Coordinate provider referrals to assigned specialists.
Answer patient questions about their care and keep patients informed about their status.
Inform technical staff about patient flow.
Prepare patients for examinations by interviewing them to verify information, recording medical history, and confirming the purpose of the visit.
Perform preliminary physical tests, including blood pressure, weight, and temperature; escalate critical cases to a provider as needed.
Conduct point-of-care tests as needed, such as flu, strep, urinalysis, ECG, and HCG tests, and provide patient information to the provider.
Stock supplies and maintain exam rooms, the front desk, and reception area; ensure providers have the medical supplies they need.
Complete order sheets to maintain supply inventory levels and regularly check supply expiration dates.
Maintain medical records and scan charts to patient files.
Answer phone calls and collect and sort daily incoming and outgoing postal correspondence.
Ensure the reception area is well maintained.
Conduct courtesy call-backs for patient follow-up.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily equipment controls and calibration; maintain equipment Quality Assurance/Quality Control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.