Medical Assistant

Playground Management MSO LLC•Mcdonough, GA

About The Position

We are seeking a dedicated and detail-oriented Medical Assistant to support providers in delivering high-quality, patient-centered care. The Medical Assistant helps ensure smooth daily operations by managing patient flow, collecting and documenting clinical information, and assisting with examinations and procedures. The role also supports patient education and communication while maintaining professionalism, safety, and regulatory compliance in a collaborative, fast-paced environment. The position focuses on pediatric patients and creating a positive experience for families.

Requirements

  • Hold a Certified Medical Assistant (CCMA) or Registered Medical Assistant (RMA) credential through NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
  • Hold current BLS certification.
  • Demonstrate excellent communication, organizational, and multitasking skills.
  • Be able to work collaboratively in a fast-paced clinical environment.
  • Have strong interpersonal skills for communicating effectively with patients and healthcare staff.
  • Commit to maintaining patient confidentiality and adhering to HIPAA regulations.

Nice To Haves

  • Athena experience.
  • Pediatric experience.

Responsibilities

  • Communicate professionally and courteously with patients, physicians, and other staff members.
  • Escort patients from the waiting room to the exam room.
  • Obtain patient medical histories, vital signs, medication dosages and frequencies, and allergen information in the EHR; assist with examinations.
  • Complete forms, prior authorizations, and paperwork requested by providers to facilitate patient care.
  • Monitor quality of care using pre-established outcome-oriented indicators.
  • Update patient charts under provider direction during visits, documenting medical histories, physical examinations, and treatment plans in the EHR using appropriate medical terminology and abbreviations and following clinical quality measures.
  • Review patient charts for completeness after visits or phone calls.
  • Provide patients with documentation, clear instructions, and/or education regarding their care plans.
  • Prepare exam and treatment rooms before and after visits; ensure rooms have necessary instruments and supplies, package and sterilize instruments as needed, sanitize rooms, monitor inventory, and notify management when supplies need ordering.
  • Understand the Vaccines for Children Program.
  • Perform scheduled daily, weekly, and monthly nursing duties, including laboratory quality checks, refrigerator temperature monitoring, and eye-wash station checks.
  • Return messages and follow up on patient requests by telephone or patient portal in a timely manner.
  • Maintain confidentiality and comply with HIPAA guidelines and regulations.
  • Follow the practice’s OSHA and safety regulations and procedures.
  • Support the organization’s mission, vision, values, and goals.
  • Maintain regular and reliable attendance, including attending monthly staff meetings.
  • Perform other duties as assigned.
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