Medical Assistant

Sheridan Memorial Hospital•Sheridan, WY

About The Position

Under general supervision, the Medical Assistant assists in delivering patient care and treatment while providing clerical and administrative support. The role works collaboratively with physicians, non-physician providers, registered nurses, licensed practical nurses, and other department personnel to meet patients’ and families’ physical, psychosocial, educational, and spiritual needs. The position may also perform admissions and unit clerk functions after training, including interviewing patients or their representatives, collecting or verifying personal, emergency-contact, and insurance information, preparing admission paperwork, and accepting in-patient and outpatient hospital service requests. The Medical Assistant ensures required physician documentation is obtained, collects signatures on Conditions of Admission, initiates the advance directive process, and updates patients’ advance directive status. The role also provides information about billing, complaint processes, patient rights, and visiting hours. Drug and alcohol testing may be performed as needed, including for occupational health. Other related duties may be assigned to meet department or organizational needs.

Requirements

  • High school diploma or GED.
  • Six months of experience in a medical field, or an equivalent combination of education and experience related to the tasks, knowledge, skills, and abilities.
  • BLS certification.
  • Assessment-Based Recognition in Order Entry (ABR-OE) certification within six months of meeting position eligibility requirements.
  • Additional certifications may be required based on unit assignment.
  • Ability to use Personal Protective Equipment when exposed to blood or body fluids, infectious disease, or hazardous waste.
  • Successful completion of pre-employment drug and alcohol screening.

Nice To Haves

  • Medical terminology course.

Responsibilities

  • Assist with the delivery of patient care and treatment.
  • Provide clerical and administrative support.
  • Collaborate with physicians, non-physician providers, RNs, LPNs, and other departmental personnel to address patient and family needs.
  • After training, perform admissions and unit clerk functions.
  • Interview patients or representatives to obtain or verify personal, emergency-contact, and insurance information.
  • Generate admission paperwork according to admission type and ancillary department requirements.
  • Accept patients for in-patient and outpatient hospital services.
  • Ensure appropriate physician documentation is obtained before processing patients.
  • Obtain signatures on Conditions of Admission and initiate the advance directive process.
  • Update patients’ advance directive status.
  • Provide patients or representatives with information about billing, the complaint process, patient rights, and visiting hours.
  • Perform drug and alcohol testing as needed, including occupational health testing.
  • Perform other related duties as assigned or needed to meet department or organizational needs.
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