Under general supervision, the Medical Assistant assists in delivering patient care and treatment while providing clerical and administrative support. The role works collaboratively with physicians, non-physician providers, registered nurses, licensed practical nurses, and other department personnel to meet patients’ and families’ physical, psychosocial, educational, and spiritual needs. The position may also perform admissions and unit clerk functions after training, including interviewing patients or their representatives, collecting or verifying personal, emergency-contact, and insurance information, preparing admission paperwork, and accepting in-patient and outpatient hospital service requests. The Medical Assistant ensures required physician documentation is obtained, collects signatures on Conditions of Admission, initiates the advance directive process, and updates patients’ advance directive status. The role also provides information about billing, complaint processes, patient rights, and visiting hours. Drug and alcohol testing may be performed as needed, including for occupational health. Other related duties may be assigned to meet department or organizational needs.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED