Medical Assistant

Sutter Health•Castro Valley, CA

About The Position

The Medical Assistant provides clinical and clerical support to providers and patient care teams by completing back-office and patient-related tasks that support high-quality patient care. The role helps maintain smooth patient and department workflows and assists the care team with implementing the medical plan of care. It applies education, technical competence, and patient interaction skills to build confidence and cooperation with patients, their families or support groups, and other healthcare providers. All duties are performed under the direction of a clinician.

Requirements

High school diploma, GED, or equivalent education or experience.
Completion of a course of study consistent with Medical Board of California requirements for Medical Assistants, or completion of an equivalent Sutter Health training program.
American Heart Association (AHA) Basic Life Support (BLS) Healthcare Provider certification.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Competence and validation in basic Medical Assisting skills, including taking vital signs, preparing patients for exams, and administering injections.
Ability to interpret data and instructions provided in written, oral, diagram, or schedule form.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Time management and organizational skills, including prioritizing assignments and working within standardized procedures and scientific methods to meet objectives and deadlines.
General knowledge of computer applications such as Microsoft Office Suite, including Word, Excel, and Outlook.
Ability to work independently and as part of a team, including handling multiple tasks in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other healthcare providers.

Responsibilities

Provide clinical and clerical support to providers and members of patient care teams.
Perform back-office and patient-related tasks that support high-quality patient care.
Help ensure smooth patient and workflow within the department.
Assist the patient care team in implementing the medical plan of care.
Use patient interaction skills to gain confidence and cooperation from patients, their families or support groups, and other healthcare providers.
Perform duties under the direction of a clinician.