Medical Assistant

RIVER VALLEY BEHAVIORAL HEALTH•Henderson, KY
•$17 - $19•Onsite

About The Position

The Medical Assistant is primarily based in Henderson, Kentucky, and travels weekly to outpatient clinics in other counties. The role combines clinical patient-care duties with administrative and general office responsibilities. Clinical work includes obtaining patient histories and vital signs, performing pregnancy tests, EKGs, and urine drug screens, collecting urine specimens, communicating information to prescribers, and assisting nurses with assigned tasks. Administrative work includes maintaining electronic medical records, supporting front-desk operations, scheduling appointments, coordinating referrals and laboratory services, completing insurance verifications and prior authorizations, handling correspondence, and collecting patient payments. The Medical Assistant also completes assessments for clients who consent to state and federal programs, keeps training current, participates in skill development, and provides clinic coverage as needed. Other duties may be assigned by the supervisor.

Requirements

  • High school diploma or GED.
  • Proficiency in measuring and recording vital signs and weights.
  • Good knowledge of general office practice and business English.
  • Ability to deal effectively with the public.
  • Demonstrate a positive outlook and respectful manner toward clients, staff, coworkers, and visitors.

Nice To Haves

  • Graduate of a Medical Assistant program.
  • Current certification as a Certified Nursing Assistant as an alternative qualification.
  • State certification or registration.
  • Basic Life Support (BLS) certification.
  • Medical office experience.

Responsibilities

  • Treat clients with friendliness and respect and help ensure a customer-centric environment.
  • Obtain vital signs and communicate the information to prescribers.
  • Assist nurses with messages, client communications, and other safely assigned tasks.
  • Gather and document patient medical histories, including medications, allergies, consents, completed questionnaires, and information requested by providers.
  • Perform urine drug screens (UDS), HCG testing, EKGs, and other tasks assigned by medical providers.
  • Coordinate with laboratory services, insurance companies, pharmacies, and other healthcare resources to support ongoing care.
  • Ensure medical records are scanned into the EMR before appointments when necessary.
  • Forward consents, referrals, and other documentation to medical records for uploading, or scan and upload documents directly when needed.
  • Assist front-desk staff with answering phones and check clients in and out.
  • Schedule and reschedule client appointments.
  • Complete assessments with clients who consent to state and federal programs.
  • Complete insurance verifications and correct errors on monthly billing and state reporting reports.
  • Stay current with annual training and related requirements and participate in skill-enhancement activities.
  • Provide coverage to outpatient clinics as needed and foster collaborative relationships among leadership, management teams, and programs.
  • Perform other duties as assigned by the supervisor.
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