Medical Assistant

SPINE TEAM TEXAS MANAGEMENT COMPANY•Southlake, TX

3d•Onsite

About The Position

The Spine Team Texas Medical Assistant is responsible for assisting physicians and medical staff in the Clinic. It is imperative for this position to assist in ensuring appropriate and timely patient flow. This position is also required to schedule procedures for patients to ensure that the clinic flow is smooth. This position requires the full understanding and active participation in fulfilling the mission of Spine Team Texas. This position also must comply with all HIPAA regulations at all times. If Medical Assistant is also an NCT, they will be responsible for x-rays (within the scope of their certification) to be taken as needed. Spine Team Texas Attributes In order for Spine Team Texas to meet the goals expressed through the company mission statement, it is imperative that all employees possess the following attributes: Knowledge – The blending of job related education, skills and experience. Quantity – Level of satisfactory output generated in position per unit time. Accuracy – Absence of errors. Judgment – Capacity to make reasonable decisions. Innovation – Imagination and creativity used to better position. Appearance & Habits – Personal habits, grooming, uniform / clothing. Orderliness – Organization of the individual’s work and work area. Courtesy – Respect for feelings of others. Politeness on the job. Cooperation – Willingness to help others accomplish their objectives. Initiative – Voluntarily starting projects. Attempting non-routine jobs and tasks. Reliability – Dependability and trustworthiness. Perseverance – Steadfast pursuit of job objectives when faced with unexpected obstacles. Stability – Even temperament. Acceptance of unavoidable tension and pressure. Alertness – Ability to quickly understand new information and situations. Professionalism – Professional actions, communications and attitude. Team work – Ability to work in a team for the betterment of staff, patients, and the Company. Observance – Observance of Company policies and procedures. Attendance – Consistent adherence to work schedule.

Requirements

High School graduate or equivalent.
Medical Assistant Certification or Nursing license preferred; or equivalent experience.
Excellent written and oral communication skills.
Excellent time management.
Excellent organizational ability.
Possess the ability to plan and execute work projects.
Possess the ability to work productively, either independently or with other individuals.
Proficient in communicating in the English language both written and verbally.

Responsibilities

Assisting physicians and medical staff in the clinic.
Ensuring appropriate and timely patient flow.
Scheduling procedures for patients.
Complying with all HIPAA regulations.
Taking x-rays if also an NCT (within scope of certification).
Providing timely and efficient support to all medical staff and patients within the clinic.
Maintenance and supplies of clinic rooms, pods, and medicines.
Providing outstanding customer service via phone and in person.
Providing patient care in the form of vital signs, explanation of prescriptions and general visit, and escorting the patient to appropriate areas of the clinic.
Providing accurate, and appropriate information to authorized individuals in a timely and efficient manner.
Maintaining the highest level of customer service at all times.
Speaking in a kind, courteous and professional manner when dealing with a patient/customer or co-worker.
Fulfilling the Spine Team Texas mission of “Offering an Unparalleled Patient Experience!”.
Exhibiting a spirit of cooperation and positive attitude.
Maintaining professionalism at all times.
Contributing positive interaction, promoting value and being a “team-player” for Spine Team Texas as a whole.