Medical Assistant/ EMT/ LPN

Allergy Partners•Charlottesville, VA

About The Position

The Medical Assistant works as part of a team to support patient comfort and well-being and assist in delivering professional medical care in accordance with Allergy Partners policies and procedures. The role performs provider-identified functions and procedures, documents assessments, care, patient condition, reactions, and progress, and serves as a liaison between providers and patients. It also reinforces patient and family education as requested and carries out administrative duties that support patient care. The position is based at 1415 Rolkin Ct Ste 102, Charlottesville, VA 22911, with occasional commuting to the satellite location at 29 Stoneridge Dr #103, Waynesboro, VA 22980. The role has no supervisory responsibilities and may include cross-training in front-office activities.

Requirements

High school diploma required.
Understanding of OSHA guidelines for ambulatory practices.
Understanding of medical record documentation standards.
Understanding of medical coding based on medical record notes to support accurate billing.
Comfort using email and interacting with Internet applications.
Knowledge of electronic medical records, practice management, and word processing software.
Good communication skills and ability to interact with physicians.
Neat, professional appearance.
Ability to meet the position’s physical demands, including standing and walking, full range of body motion, manual and finger dexterity, and eye-hand coordination; occasional lifting and carrying of items up to 30 pounds.
Ability to work in a clinic environment that may involve stressful conditions and exposure to bodily fluids, communicable diseases, toxic substances, ionizing radiation, medicinal preparations, and needle sticks.

Nice To Haves

A minimum of one year of experience in a medical practice is preferred.
Completion of formal education will be taken into consideration.
CMA/RMA from an accredited program or ABR-OE preferred.

Responsibilities

Greet patients, escort them to exam rooms, prepare them for examinations or treatment, and take vital signs.
Assist physicians when requested and scribe for providers as required by the role.
Perform allergy prick or intradermal testing, spirometry, and other breathing tests as ordered.
Prepare and maintain supplies and equipment for testing and treatment, including emergency equipment such as oxygen and the crash cart.
Provide patient education when appropriate and administer biologic and allergy injections as ordered and permitted by state law and regulations.
Obtain blood, buccal, genetic, or other samples as ordered and allowed by state regulations.
Monitor patients for possible adverse reactions following allergy injections.
Answer patient-related telephone calls and respond according to clinical protocol.
Follow standardized protocols and workflows; obtain referrals and insurance authorizations, schedule radiology and laboratory tests, and make specialist referrals as directed.
Maintain clinical supply stock and medication samples.
Document services personally provided in the electronic medical record and enter related charges in accordance with practice guidelines.
Collaborate with patients, colleagues, and interdisciplinary team members to achieve desired outcomes.
Maintain office operations, including opening and closing protocols.
Support insurance verification, billing, coding, clinical supply and inventory management, provider scheduling, and process improvements.
Manage daily financial processes, including deposits, petty cash, and collections; review accounts receivable reports and help ensure timely claims resolution.
Support medical record compliance and release processes, marketing initiatives, and community engagement.
Prepare and review financial and management reports with physicians and the Regional Operations Manager.
Maintain patient confidentiality and comply with HIPAA, practice compliance guidelines, policies, procedures, and applicable state and federal laws.
Complete assigned training, including CPR, OSHA, HIPAA, compliance, and information security training, within designated timeframes.
Participate in cybersecurity efforts, remain alert to threats, and observe, enforce, and report cybersecurity incidents and requirements.
Attend regular meetings, report incidents appropriately, and perform other tasks and projects assigned by the Practice Manager.
May be cross-trained in front-office work such as answering phones, scheduling patients, taking payments, and other administrative activities.