Medical Assistant - Women's Health (Per Diem)

Rochester Regional Health•Park, KS

1d•$18 - $20•Onsite

About The Position

The Medical Assistant supports patient care and smooth daily office operations at The Women's Center at Alexander. The role combines clinical support, patient interaction, and administrative and team support, requiring strong customer service and communication skills. The position is per diem, with a schedule of 8:30 a.m. to 5:00 p.m., at 222 Alexander St, Suite 1100, Rochester, NY 14607. Clinical responsibilities include pre-visit planning, closing care gaps, documenting vital signs and patient history, conducting screenings, performing EKGs, phlebotomy and point-of-care testing, and collecting and processing specimens. The Medical Assistant assists providers and nursing staff with procedures and clinical care, supports medication refills and orders, prior authorizations and patient forms, provides patient education under provider or RN guidance, and maintains clinical rooms, equipment and supplies. The role also supports patient flow and communication through check-in and check-out, scheduling, referrals, insurance verification, phone management, patient updates, MyCare enrollment assistance, and escorting patients to ancillary services. Additional duties include managing medical records, compiling quality assurance data, processing payments and charge entry, handling office supplies and mail, and performing other assigned duties. The job's physical requirements are classified as moderate clinical. The work involves continual movement, including standing, walking and lifting 20–50 pounds; pushing and pulling medical equipment; assisting with patient positioning; frequent bending, twisting and reaching; and fine motor tasks. High sensory acuity, sustained focus and decision-making under pressure are required. The role may involve exposure to infectious agents, bodily fluids, chemicals and radiation. TB testing, mask-fit testing and physical exams are common requirements. Accommodations for reported physical requirements will be considered.

Requirements

Strong customer service skills.
Strong computer skills.
Strong communication skills.

Nice To Haves

Associate degree preferred.
Two years of pre-hospital care activities or acute/critical care experience preferred.
Medical Assistant Certification preferred.
For Elder ONE employment, one year of experience with a frail, elderly population preferred.

Responsibilities

Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work.
Obtain and document patient vital signs, history, and screenings, and promptly report abnormalities.
Perform EKGs, phlebotomy, and point-of-care testing; collect and process specimens for external testing.
Assist providers and nursing staff during procedures and clinical care activities.
Review and pend medication refills and provider orders; assist with prior authorizations and patient forms.
Provide patient education and instructions under provider or RN guidance.
Maintain exam and treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation.
Order and track clinical supplies, assemble information packets, and support provider communications.
Support patient flow through check-in and check-out, scheduling, referrals, insurance verification, and phone management.
Facilitate patient communication, including mailing provider updates and assisting with MyCare sign-up.
Escort patients to ancillary services, such as the lab or radiology, as needed.
Manage medical records through abstraction, scanning, and filing of health maintenance and test reports.
Compile data from patient records for quality assurance and improvement activities when requested.
Process payments and charge entry; manage non-clinical office supplies and distribute mail.
Perform other duties as assigned to ensure smooth practice operations.