Medical Assistant

WILLIAM F RYAN COMMUNITY HEALTH CEN•New York, NY

11d•$28 - $32•Onsite

About The Position

The Medical Assistant provides clinical support services within the appropriate scope of practice by assisting providers, performing clinical duties, and educating patients in the assigned clinical area. The role supports Ryan Health’s mission and goals and works under the supervision of the Clinical/LPN Supervisor or Clinical Manager. Duties are performed primarily in an ambulatory primary care setting and may include assignments in other clinical areas.

Requirements

Experience in pediatric and adult medicine.
Strong phlebotomy skills with pediatric and adult patient populations.
Strong organizational skills and ability to think clearly and work in a busy clinic.
Strong communication and interpersonal skills.
Strong skills in Microsoft Outlook, Word, and Excel.
Completion of a Medical Assistant program.
High school diploma or GED.
CPR/basic life support certification.
Infection Control certificate.

Nice To Haves

1–2 years of clinical experience working as a Medical Assistant.
1–2 years of experience in an ambulatory setting, such as an emergency room, clinic, or health center.
Working experience with electronic medical records software.
Bilingual English/Spanish or another language.

Responsibilities

Screen, interview, counsel, and discharge patients under the supervision of the Clinical/LPN Supervisor or Clinical Manager.
Document clinical observations, findings, and services in the patient’s electronic health record (eCW), and promptly report abnormal findings to the appropriate medical provider.
Obtain and document vital signs and related measurements, including height, weight, blood pressure, temperature, respiration, pulse, pain assessment, BMI, and LMP.
Assist patients with assessment forms, including consent, depression (PHQ), functional assessment, and patient education forms, in accordance with Center protocols.
Perform and document ordered EKGs, waived testing, and phlebotomy according to Center protocols; perform other assessments such as bone density and audio/visual screening as applicable.
Assist with examinations and procedures such as colposcopy, pelvic exams, urinary catheterization, endometrial biopsies, LEEP, and IUD insertions, as needed and in accordance with nursing standards and Center protocols.
Demonstrate the proper use of walkers, canes, and crutches and escort patients when necessary.
Retrieve laboratory, diagnostic, and radiology reports as requested.
Provide specimen containers and verbal or written collection instructions; facilitate specimen delivery, label laboratory cultures, and submit them to the laboratory daily.
Transport paperwork, specimens, and materials between areas when appropriate.
Review eCW Telephone Encounters daily for laboratory follow-up procedures and send urgent lab recall and missed appointment letters as required.
Notify the Clinical Unit Coordinator promptly about supply shortages and inform the supervisor immediately about equipment malfunctions.
Clean, disinfect, sterilize, and maintain clinical equipment and medical instruments according to protocol.
Prepare and organize examination rooms, including examination tables, supplies, and equipment; check expiration dates and report supply orders needed to the Unit Coordinator promptly.
Maintain refrigerator, freezer, ambient room temperature, and waived test logs daily.
Perform duties in accordance with the current Joint Commission National Patient Safety Goals and when assigned to other clinical areas.
Communicate with clinical, clerical, and managerial staff to support continuity of patient care.
Follow accepted infection control measures in accordance with OSHA Bloodborne Pathogens Standards and Center policies and procedures.
Attend health center and network meetings as required and assigned; report unusual occurrences or problems promptly to the Unit Manager.
Perform other duties and projects as assigned.