Medical Assistant Southwestern Medical Clinic

Corewell Health • Bridgman, MI

2d • Onsite

About The Position

Under the direction of a licensed professional, the Medical Assistant performs and oversees functions within scope of practice related to clinical activities. The role supports patient flow and delivery of health care by performing technical procedures and clinically oriented activities, while assisting management with office efficiency in accordance with policies and procedures. The position supports physicians, clinic staff, and management and embodies the “Service First” philosophy to promote customer satisfaction.

The Medical Assistant prepares patients for visits, provides services and education as determined by providers, maintains current patient information and the electronic health record, and supports examinations, procedures, and treatments. The role also collects and reports patient data as directed, follows documentation standards, and helps maintain a clean and functional work environment.

Requirements

• High school diploma or equivalent.
• Successful completion of a competency-based Medical Assistant training program.
• Obtain one of the following certifications within 120 days: Certified Medical Assistant (CMA) from the American Association of Medical Assistants; Certified Clinical Medical Assistant (CCMA) from the National Healthcareer Association; Certified Medical Assistant (NCMA) from the National Center for Competency Testing; Registered Clinical Medical Assistant (NRCMA) from the National Association for Health Professionals; or Registered Medical Assistant (RMA) from American Medical Technologists.
• Obtain Basic Life Support (BLS) certification from the American Heart Association or American Red Cross within 90 days.

Nice To Haves

• One year of relevant experience.
• Experience working in a physician practice or healthcare setting.

Responsibilities

• Facilitate efficient patient flow, including preparing patients for visits or admissions and providing provider-directed services and education within scope of practice.
• Perform administrative duties to ensure information is current and updated, including maintaining and monitoring the electronic health record.
• Maintain and clean the environment, work area, and equipment, and report equipment malfunctions to appropriate personnel.
• Greet and communicate with patients and families in a manner consistent with care and respect.
• Communicate, collaborate, and anticipate the needs of the health care team to support continuity and quality of care and coordination of services.
• Collect, monitor, and report patient data and needs to licensed team members as directed.
• Follow documentation standards and demonstrate high standards of moral and ethical behavior.
• Support continuous improvement in patient experience, including patient safety, quality of care, and service.
• Protect the privacy, confidentiality, and security of patient, staff, and organizational data.
• Adhere to the organization’s published values, standards, and policies.
• Maintain professional competence, knowledge, and skills through ongoing study of the field and its best practices.
• Complete required continuous training and education, including department-specific requirements.
• Assist providers with examinations, procedures, and treatments by preparing patients and ensuring supplies and equipment are available.
• Prepare, administer, and document medications within scope of practice and as directed by the provider.

Benefits

• Comprehensive benefits package to support financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other items.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED