Medical Assistant

Community Health Services•Farmersville, TX

3h•Onsite

About The Position

The Medical Assistant represents the agency with service excellence as an integral member of the clinic care team. The role works collaboratively with clinical and non-clinical staff to reduce barriers, solve problems, and promote the health and well-being of a panel of patients. The Medical Assistant provides direct patient care services and performs designated independent procedures. The role prepares patients for examinations, records chief complaints and vital signs, obtains and documents medical, social, and family histories, and updates medication records and protocols in the electronic medical record. It supports providers with diagnostic and therapeutic procedures, medication administration, screenings, specimen collection, waived in-house laboratory procedures, referrals, patient education, follow-up, and documentation. The Medical Assistant also maintains supplies, exam rooms, equipment, instruments, and lab logs; responds to messages and calls; and assists the Practice Manager with audits and other assigned duties. The position is expected to provide respectful, compassionate, patient-centered care; advocate for patients; support a safe and clean clinic environment; follow agency policies and procedures; participate in staff meetings, performance-improvement activities, and ongoing training; and maintain professional, timely, collaborative conduct.

Requirements

Graduated from an accredited high school or hold a GED.
Graduated from an approved Medical Assistant program.
Sufficient experience to carry out the duties of the position.
Qualified in Basic Life Support techniques.
Ability to relate warmly and effectively to patients and Carevide providers.
Ability to work as a Care Team member to promote quality care and excellence at each patient visit.

Responsibilities

Prepare patients for examinations by identifying the chief complaint, taking vital signs, height, and weight, and obtaining medical, social, and family histories for documentation in the electronic medical record.
Document and reconcile medications at each visit, update protocols, and provide patient education within the scope of practice.
Keep ill patients comfortable until they are seen by a provider.
Assist providers with diagnostic and therapeutic procedures and medication administration as needed.
Participate as a collaborative member of the Care Team and attend clinic staff meetings or designated committees.
Conduct hearing, sight, blood pressure, routine-procedure, and disease-process screenings.
Collect blood, urine, sputum, and fecal specimens and prepare them for transfer to a reference laboratory.
Perform simple waived in-house laboratory procedures.
Assist with patient histories and health-risk assessments, and counsel patients about risks.
Schedule referrals for X-rays, mammograms, and other physical specialists, and document them in tracking logs.
Assist with patient education and self-management goals when indicated.
Notify patients of laboratory results after provider review, complete provider-directed follow-up, and document the information.
Maintain supplies and equipment and notify the Practice Manager before supplies are needed.
Review charts while rooming patients for allergies, medication changes, education requirements, standing orders, and current phone numbers.
Answer messages and phone calls efficiently and document them properly.
Stock exam rooms and clean exam rooms and equipment after each patient use.
Administer ordered injections and vaccines and provide wound dressings, documenting these appropriately.
Clean and repackage instruments and autoclave them when necessary.
Audit charts after visits to ensure required paperwork is complete, including medication changes, updated flow sheets, and referrals.
Assist the Practice Manager with clinical audits and other assigned duties.
Maintain laboratory control and refrigeration logs.
Treat patients with dignity and compassion, advocate for them, introduce oneself and explain the role and next steps in care, and help provide care without creating additional barriers.
Promote a positive attitude and professional image of the agency, maintain a safe and organized workplace, and treat coworkers and patients respectfully.
Follow the Time and Attendance policy, be punctual and mindful of patients' time, and notify the Practice Manager immediately of clinic problems or incidents.
Participate in Carevide performance-improvement activities and ongoing organization-provided training.
Maintain clean, safe, and orderly exam rooms, the nurses' station, equipment, and other work areas.