Medical Assistant

WESTERN WAYNE FAMILY HEALTH CENTERS•Dearborn, MI

20d•Onsite

About The Position

The Medical Assistant supports physicians, nurse practitioners, and other medical staff in delivering patient care. Duties include preparing exam rooms and patient charts, preparing patients for visits, scheduling appointments, taking and documenting vital signs, assisting with examinations and procedures, providing patient education and follow-up, maintaining logs, processing provider orders, entering test and laboratory results, making referrals, and administering and documenting immunizations. The role may also provide backup Front Desk coverage and perform other duties as assigned by medical staff or management. The position supports internal medicine, and one available position is in OB/GYN and travels to various sites. Medical Assistants are needed for full-time and part-time schedules. The listed job location is Western Wayne Dearborn in Dearborn, Michigan.

Requirements

High school diploma.
Three years of experience in a medical support role.
CPR certification.
Medical Assistant Certificate.
Proficiency creating, using, and maintaining electronic medical records in EHS and EMR.
Ability to develop and maintain relationships with vendors and providers for EHS, EMR, and other services related to electronic records and data.
Ability to understand the sensitivity and confidentiality of patient information.
Understanding of medical terminology.
Valid driver’s license.
Adherence to confidentiality and HIPAA policies.
Ability to work in a complex work environment.
Ability to maintain confidentiality and organizationally appropriate relationships.
Knowledge of organizational policies and procedures.
Knowledge of computers, systems, and applications.
Initiative, appropriate judgment, problem-solving, and decision-making skills.
Ability to develop and maintain effective relationships with patients, customers, and staff.

Nice To Haves

Completion of a Certified Medical Assistant program and/or Registered Medical Assistant certification is desired.

Responsibilities

Perform duties necessary to assist medical staff in serving patients.
Schedule patient appointments according to established guidelines and administrative protocols.
Prepare examination rooms for clinicians and set up rooms with required equipment, instruments, and PPE.
Prepare and complete EHS charts and superbills, ensuring diagnosis codes and notations are included and referring errors or exceptions for correction.
Retrieve and review patient charts to ensure test results, laboratory results, and other documentation are present before the provider examination.
Assign patients to examination rooms and periodically update waiting patients about their status.
Access and record patient vital signs, chief complaints, and medical history.
Notify the medical practitioner when a patient is ready for examination.
Apply special precautions in clinical areas when patients report suspected communicable diseases.
Clean and sanitize medical equipment and instruments before use, and clean and sanitize examination and procedure rooms after each patient visit.
Assist clinicians during examinations and perform minor procedures such as suture or staple removal, colonoscopy assistance, and ear lavage.
Provide immunizations and injections and document them in MICUR, the patient record, and other appropriate records.
Maintain timely and accurate immunization, temperature, and incident logs.
Provide therapeutic treatments and administer medication.
Perform laboratory tests such as urine, glucose, and pregnancy tests, and follow-up work such as EKGs or blood draws.
Perform visual acuity and tympanogram testing.
Dispose of biohazard equipment, instruments, materials, and PPE properly.
Complete forms for clinician review and follow up on matters such as prescription call-ins or submissions, referrals, and laboratory orders.
Process mail and patient information requests for clinician review and approval.
Contact patients to schedule follow-up appointments to discuss test results.
Answer patient calls.
Operate and clean medical testing equipment, including an autoclave and blood glucose monitor.
Maintain clinical supplies in examination rooms and reorder supplies as needed.
Maintain proper functioning and sterilization of medical equipment.
Provide backup Front Desk coverage as directed by a supervisor or management staff.
Perform other functions as determined by medical staff or directed by management.