Medical Assistant

Suncoast Community Health Centers•Brandon, FL

About The Position

The Medical Assistant supports healthcare providers and clinic operations by assisting with patient care, clinical procedures, documentation, and administrative tasks. The role includes collecting patient vitals and histories; assisting with examinations, treatments, minor surgeries, and procedures; administering injections, vaccines, and medications under provider supervision; and performing basic laboratory tests and specimen collection. The Medical Assistant also prepares examination rooms, provides patient education, and follows infection-control and patient-confidentiality requirements. Administrative duties include coordinating appointments, referrals, check-ins, and check-outs; maintaining accurate electronic health records; handling insurance, billing, and coding information as required; conducting daily chart audits and reviewing upcoming appointments; and helping manage supplies, equipment, and office correspondence. The position may also involve travel to various center locations and additional tasks assigned by healthcare providers or office managers.

Requirements

High school diploma or equivalent.
Medical Assistant Diploma.
Medical Assistant transcripts.
BLS certification is required within three months.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Strong organizational skills and attention to detail.
Strong time-management skills and a demonstrated ability to meet deadlines.
Analytical and problem-solving skills.
Ability to prioritize tasks and delegate when appropriate.
Ability to work effectively in a fast-paced and sometimes stressful environment.
Ability to manage workflow and maintain high-quality standards when staffing levels may be below ideal, including prioritizing work and collaborating with the team under pressure.
Ability to use office equipment, including computers, copy machines, fax machines, telephones, and calculators.
Proficiency with Microsoft Office Suite and electronic medical records (EMR), including staying current with system updates and improvements.
Ability to stand and move throughout the clinic for extended periods.
Ability to assist with lifting or carrying up to 25 pounds.
Ability to bend, stoop, kneel, and crouch frequently.
Ability to wear personal protective equipment, including masks, gloves, and gowns, for extended periods.
Ability to travel to various center locations as required.

Nice To Haves

Valid Medical Assistant certification or registration.

Responsibilities

Take and record patient vital signs and medical histories.
Assist healthcare providers during patient examinations, procedures, and treatments, including aseptic procedures and lab specimen collection.
Administer injections, vaccines, and prescribed medications under provider supervision, including venipuncture and non-intravenous injections when competency requirements are met.
Perform basic laboratory tests, such as blood draws and urinalysis, and diagnostic procedures.
Prepare, stock, clean, and maintain examination rooms.
Assist with minor surgeries and perform procedures such as EKGs and vision checks as needed.
Educate patients about health management, procedures, preventive care, and immunizations.
Schedule appointments, follow-ups, and referrals and support patient flow and office coordination.
Handle patient inquiries, confirm appointments, and assist with check-ins and check-outs while documenting visits accurately.
Update and maintain patient records in the EHR system with accurate and timely documentation.
Process insurance verification, billing, and coding information as required.
Follow infection-control policies, sterilize instruments, and maintain a safe and clean environment.
Manage office supplies and medical equipment inventory and assist with filing, faxing, and correspondence.
Maintain patient confidentiality and comply with HIPAA guidelines.
Conduct daily chart audits and review charts for the following day's appointments.
Assist with special projects and other tasks as directed by healthcare providers or office managers, including additional tasks that support the centers.
Travel to various center locations as required.