Medical Assistant

STRIDE Community Health Center • Denver, CO

2h • $22 - $28 • Onsite

About The Position

At STRIDE Community Health Center, the Medical Assistant supports nurses, providers, and care navigators with patient-care functions under general supervision. The role is a valued part of the care team at a Federally Qualified Health Center serving the Denver Metro area. The Medical Assistant may need to travel to other clinics for coverage and, after appropriate training and competency validation, may perform front-office duties such as patient registration and check-in, collecting copayments and consent, and working registration error queues.

The position performs examination, diagnostic, treatment-room, laboratory, and patient-administration tasks within scope of practice and in accordance with organizational policies and workflows. It helps prepare patients and paperwork for provider visits, maintains accurate and confidential records, supports patient education within scope, and helps ensure a safe and well-stocked clinical environment. The position is scheduled for four 10-hour shifts, 7:00 AM to 5:30 PM, at 2255 S. Oneida St., Denver, Colorado.

STRIDE describes its values as community, trust, value, and compassion. New employees undergo a 90-day probationary period. New hires must receive an annual flu shot or provide an exemption and undergo tuberculosis screening and testing. Background checks include criminal history, education, license, and certification.

Requirements

• High school diploma or GED.
• Active Basic Life Support (BLS) certification and CPR certification.
• Completion of an accredited Medical Assistant program with a certificate of completion.
• Ability to interact positively and build rapport with patients, coworkers, and external contacts.
• Ability to work independently while ensuring accuracy and efficiency.
• Ability to respond to the needs and concerns of STRIDE’s diverse patient population.
• Ability to travel to other clinics for coverage as needed.
• Excellent customer service skills, including the ability to defuse upset customers.
• Proficiency with software including the internet, Microsoft 365 applications, and Electronic Health Records (EHR).

Nice To Haves

• Certified Medical Assistant certification (CCMA, CMA, or RMA).
• Bilingual language proficiency.
• One year of back-office Medical Assistant experience or demonstrated proficiency in clinical support duties.

Responsibilities

• Perform examination, diagnostic, and treatment-room procedures within scope of practice and in accordance with organization policies, procedures, and workflows.
• Maintain a safe, secure, and healthy work environment; follow standards and procedures, comply with legal regulations, respond appropriately to emergency codes, and communicate safety concerns promptly.
• Maintain patient-care and non-patient-care records confidentially, accurately, and in a timely manner.
• Complete paperwork as fully as possible before submitting it for provider signature.
• Escalate patient or customer concerns to professional or licensed staff when appropriate.
• Perform opening and closing laboratory procedures, including quality control, autoclaving, and packaging instruments.
• Coordinate pre-visit planning sessions, room patients, provide pre- and post-visit care, and perform Medical Assistant or Nurse visits for specimen collection or protocolized care.
• Schedule internal and external patient appointments and provide patient instruction or education appropriate to scope of practice.
• Maintain adequate supplies and notify the clinic leader when supplies need to be ordered.
• Register, check in, and check out patients for all services; collect and upload required documentation and consents.
• Update patient records, including financial and demographic information, and collect copayments and account balances at the time of service.
• Complete annual competency assessments and maintain job knowledge through educational opportunities.
• Adhere to professional standards; organizational policies and procedures; federal, state, and local requirements; and accreditation standards.
• Attend staff meetings and other assigned meetings.
• Travel to other clinics for coverage as needed.
• When appropriately trained and competency-validated, perform front-office functions such as registration, check-in, copayment and consent collection, and working registration error queues.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• Paid time off and holidays.
• Health Savings Account and Flexible Spending Account, including dependent care options.
• 401(k) with matching.
• NHSC Loan Repayment.
• Tuition reimbursement and/or Continuing Medical Education.
• Employee Assistance Program.
• Employee discounts on attractions, hotels, and other offerings.
• No nights, weekends, or major holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED