Medical Assistant

Advanced Urology Institute•Palm Harbor, FL

About The Position

The Medical Assistant supports the delivery of urological services and performs routine administrative and clinical tasks to keep medical offices running smoothly. The role works as part of an interdisciplinary team and collaborates with practice staff and other professional disciplines to support efficient patient care and desired patient outcomes. Duties are performed under the direction of the assigned direct supervisor and may vary based on affiliate, location, and state requirements. The position includes preparing patients for visits and procedures, recording clinical information, assisting physicians, performing specimen collection and basic testing, administering authorized medications, and maintaining accurate medical records. It also supports office operations, patient scheduling, room flow, care coordination, compliance, and the orientation and training of new personnel.

Requirements

High school diploma or equivalent.
Graduate of an accredited Medical Assistant program and/or equivalent relevant experience, as required by applicable state regulations.
BLS certification required.
Ability to perform well in stressful situations.
Knowledge of healthcare systems operations, such as EMR and practice management solutions.
Ability to work independently and manage multiple deadlines.
Project management skills.
Vendor relations skills for Medical Assistants required to order office and clinical supplies.
Database management skills.
Strong problem-solving skills.
Ability to use computer programs and applications, including Microsoft Office.
Excellent verbal and written communication skills.
Ability to deliver exceptional patient service throughout interactions.
Excellent organizational skills and attention to detail.
Ability to comply with HIPAA patient-confidentiality requirements.
Ability to meet the stated physical demands, including carrying and lifting items weighing up to 50 pounds at the specified frequencies and occasional pushing or pulling.

Nice To Haves

Medical Assistant certification or registration preferred.
Six months of experience working in a physician’s office desired.
Urology experience desired.

Responsibilities

Perform administrative and clinical duties under the direction of the assigned direct supervisor.
Coordinate and schedule patient appointments with physicians, nursing, and other staff.
Greet and prepare patients; measure and record vital signs; and record patient interviews, histories, and chief complaints.
Educate patients about medications, disease management, home treatments, and special diets.
Prepare patients for examinations, perform routine screening tests, and assist physicians with exams.
Perform phlebotomy and collect other laboratory specimens; perform basic laboratory tests; and, after required training, perform EKGs.
Assist with X-ray and physician therapy procedures.
Prepare and administer medications with physician authorization.
Change dressings, apply bandages, remove sutures, and perform other first-aid procedures; perform CPR when necessary if BLS certified.
Prepare accurate, legal, and ethical documentation and ensure medical records are accurate and complete.
Open the office in the morning and close it in the afternoon.
Maintain patient logs for laboratory requests, CT scans, and other treatment orders, and maintain the prescription ledger when needed.
Support back-office flow, keep rooms full, and assist with room turnover.
Complete thorough new-patient work-ups, including X-rays, vital signs, and new-patient packet explanations; add medical history for new patients and accurately update established patients’ histories.
Set up examination rooms accurately and completely for physicians and ensure medication lists are updated before physician visits.
Set up in-office surgical procedures and ensure consent forms are completed correctly, avoiding excessive medical abbreviations.
Scribe as assigned based on physician office flow.
Prepare for the following day’s patients, including confirming next-day visits.
Complete patient medical record requests when necessary.
Assist with orientation and training of new personnel and ensure proper handoff of responsibilities when tasks are completed.
Meet attendance criteria, start work promptly, and be punctual and dependable for assigned or confirmed shifts.
Demonstrate respect for the organization’s commitment to cultural diversity and use time and resources effectively.
Adhere to and support compliance and accreditation efforts, including OSHA, HIPAA, and CMS guidelines for Parts C and D General Compliance and Fraud, Waste & Abuse.
Follow applicable laws, regulations, the Solaris Health Code of Conduct, and organizational and affiliated practice policies and procedures; protect patient health information, promptly report suspected concerns or violations, and complete annual compliance training on time.
Perform other position-related duties as assigned.