Medical Assistant

BrightView•Dover, OH

About The Position

BrightView Health is seeking a Medical Assistant to contribute to high-quality patient care by following established treatment program policies and procedures. The Medical Assistant adheres to current medical standards and practices and uses medical skills to plan, assess, intervene, and evaluate patient needs. The role also performs laboratory procedures in accordance with best practices and under appropriate supervision.

Requirements

  • High school diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Empathetic and compassionate approach to supporting patients’ recovery journeys.
  • Ability to work effectively with a diverse population of colleagues and patients.
  • Problem-solving skills and a sense of urgency in meeting patient needs.
  • Ability to collaborate in a multidisciplinary healthcare environment.
  • Adaptability in a dynamic work environment.
  • Technological capability and comfort using multiple systems for communication and documentation.
  • Integrity and compliance with work standards and regulatory requirements.

Nice To Haves

  • Two or more years of prior medical assistant experience preferred.
  • Familiarity with MS Office software, including Outlook, Teams, and Word.
  • Familiarity with HIPAA and 42-CFR Part 2.
  • Prior experience with harm reduction.

Responsibilities

  • Facilitate timely and efficient patient flow throughout patient visits.
  • Perform assigned administrative duties that support patient flow.
  • Prepare specimens for shipping.
  • Maintain laboratory supply inventory and a sanitary, organized work environment.
  • Provide input on treatment philosophy, treatment services, and patient care.
  • Communicate with various teams regarding patient appointments.
  • Attend required meetings and huddles and collaborate with the center team.
  • Consult team members on laboratory testing, results, and patient issues.
  • Collect laboratory specimens accurately and on time in accordance with federal and state regulations.
  • Review, post, and disseminate laboratory results in a timely manner.
  • Complete timely and comprehensive documentation in the Electronic Medical Records (EMR).
  • Maintain new and existing patient accounts, including insurance and billing information.

Benefits

  • Paid time off (PTO).
  • 401(k) program with employer match; immediately vested and eligible.
  • Company-sponsored ongoing training and certification opportunities.
  • Comprehensive benefits package including medical, dental, vision, short-term disability, long-term disability, and accident insurance.
  • Tuition reimbursement after one year in a related field.
  • Competitive compensation.
  • Supportive work environment dedicated to professional growth and development.
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