Medical Assistant

Pediatric Associates Family of Companies • Saint Johns, FL

1d • Onsite

About The Position

Perform quality team-based patient care under the direct supervision of a clinician, supporting clinical and administrative functions that promote health and wellness in a safe, friendly environment. The role supports clinician and care management teams with chronic disease management, examinations, and treatment for pediatric patients; specialty training may apply.

The Medical Assistant welcomes patients, maintains a clean and well-stocked clinical environment, records intake information and medical histories, prepares patients for examinations, carries out clinician orders, assists with procedures and emergency response, and administers vaccines and medications under clinician supervision. The position also includes patient follow-up, phone and correspondence duties, referrals, forms, phlebotomy, specimen processing, and documentation in accordance with organizational policies and applicable regulations.

The listed schedule is Wednesday and Friday, 8:30 a.m.–5:30 p.m.; Thursday, 10:00 a.m.–7:00 p.m.; and every other Saturday, 7:30 a.m.–12:30 p.m. The location is Bartram. Travel to other office locations may be required 15%–20% of the time, with reimbursement according to company policy. Designated float staff may be assigned to multiple office locations.

Requirements

• High school diploma or equivalent.
• MA diploma or certification, or at least three years of Medical Assistant experience in lieu of the diploma or certification requirement.
• Active BLS certification.
• Current, valid driver’s license.
• Excellent interpersonal, organizational, and customer-service skills to support and reassure pediatric patients and their families.
• Ability to maintain effective working relationships with patients, employees, and the community.
• Ability to multitask in a fast-paced environment.
• Knowledge of basic medical terminology, immunization, and medical safety practices and standards.
• Ability to plan, prioritize, and organize.
• Clear written and verbal communication skills.
• Critical-thinking ability, including in emergency situations.
• Proficiency with electronic health recordkeeping systems.

Nice To Haves

• At least one year of Medical Assistant experience with an MA diploma or certification in a healthcare setting is preferred.

Responsibilities

• Welcome patients and maintain a high-quality patient experience, safe patient environment, clean office and examination rooms, and adequate supplies and equipment in accordance with infection-control policies.
• Record intake vital signs, including height, weight, temperature, blood pressure, pulse, and respiratory rate; repeat measurements and notify the clinician of abnormal findings.
• Interview patients as appropriate for their age and specialty, document chief complaints and relevant medical, medication, allergy, vaccine, and social histories, and update medical records.
• Obtain medical records, consultation notes, hospital and emergency-department discharge records, diagnostic results, and laboratory results for clinician review and follow-up as needed.
• Prepare patients for clinician examinations, carry out clinician orders, and accurately document care.
• Under clinician supervision, assist with age-appropriate vision and hearing screenings, electrocardiograms, suture removal, ear lavages, urine cauterization, ear piercing, wound care, specialty procedures, and emergency response.
• Reconcile vaccines and medications with the patient and state registry; provide vaccine information statements and education before vaccine or medication administration.
• Handle vaccines in accordance with cold-chain management requirements, including proper handling, storage, preparation, administration, and reporting of excursions.
• Use proper patient identifiers and buddy-process validation, administer vaccines and medications by intramuscular, intradermal, and subcutaneous routes, and conduct post-administration observation.
• Complete patient follow-up and assigned tasks, including answering phones, handling correspondence and prescription refill requests, providing information to clinicians, obtaining medication preauthorization, assisting with referrals, completing patient forms, and arranging care and follow-up appointments.
• Perform phlebotomy and collect, process, document, and report laboratory samples according to policy.
• Meet patient-centered medical home best-practice standards, quality measures, and organizational key performance indicators.
• Adhere to information-security policies and protect sensitive information, including ePHI and PHI, in accordance with organizational policy and applicable regulations.
• Perform other duties as assigned.

Benefits

• $500 sign-on bonus for eligible external new hires; internal transfers, agency candidates, temporary staff, contractors, and individuals converting from agency to direct employment are not eligible.
• Reimbursement for travel to other office locations according to company policy.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED