Medical Assistant - IRMC Physician Group - Urology - Full Time

Indiana Regional Medical Center•Indiana, PA

2d•Onsite

About The Position

This is a full-time Medical Assistant position with IRMC Physician Group - Urology. The role involves both clinical and clerical duties to support patient care and office operations.

Requirements

Completion of an accredited medical assistant program preferred.
At least one year of experience preferred in performing front and back office activities in a medical environment.
Current CPR certification.
Moderate medical knowledge of front and back office procedures and medical terminology.
Knowledge of equipment, supplies, and instruments used in a medical office.
Knowledge of routine clinical laboratory methods.
Knowledge of universal blood and body fluid precautions.
Knowledge of OSHA rules and regulations.
Knowledge of established protocol for storing poisons, narcotics, acids, caustics, and flammable items.
Knowledge of restrictions imposed by various managed care carriers.
Knowledge of various forms inherent to the profession.
Fundamental knowledge of billing procedures.
Ability to establish and maintain cooperative relationships with staff members, office providers, and management.
Ability to create a responsive and caring environment for patients.
Ability to respond promptly to physician's directions.
Ability to maintain medical records in a concise and accurate manner.
Ability to employ correct aseptic techniques in preparation of instruments and equipment.
Ability to react quickly in emergency situations.
Ability to recognize and prevent possible safety hazards.
Ability to ensure proper maintenance of equipment.
Ability to communicate clearly and facilitate patient education when warranted.
Ability to act as an advocate and assist the physician in meeting the physical and mental needs of the patient.
Ability to exercise independent judgment.
Ability to communicate clearly and concisely.
Ability to exercise strong critical-thinking skills.
Ability to maintain organized and accurate records.
Ability to exercise team coordination skills.
Ability to exhibit strong leadership skills.
Ability to follow set outlines and be alert to variations and make decisions accordingly.
Ability to understand and enforce the financial policy of the practice.
Ability to recognize and correct costly data capture errors.
Ability to process a variety of medical reports and correspondence.
Ability to perform functions that consistently fall within the legal boundaries of the profession.

Nice To Haves

Completion of accredited medical assistant program.
At least one year of experience in performing front and back office activities in a medical environment.

Responsibilities

Greet patients and escort them to examination/procedure rooms.
Take and accurately transcribe vital signs, weight, height, and pain scale.
Ensure accurate completion of patient intake forms, health questionnaires, medical history, and medication reconciliation.
Assist in office procedures within the scope of practice, including staple removal, dressings, IUD insertion/removal, catheter insertion/removal, CLIA waived testing, EKG, blood draw, vaccine/injection administration, casting, medication administration, and nebulizer treatments.
Provide patient instructions and education.
Obtain, review, and scan signed consent forms.
Set up procedure trays and maintain a sterile field.
Notify physician when patients are ready for examination.
Maintain and re-stock clinical supplies for the back office.
Maintain inventory log of in-office medications and perform monthly checks for expiration dates.
Perform daily checks of refrigerator temperature and maintain logs.
Perform monthly checks of emergency medication kits, eye wash stations, oxygen tanks, and AEDs.
Ensure rooms are cleaned and sanitized after each patient.
Ensure office instruments are cleaned and sanitized per sterilization policies.
Manage orders tracking to ensure patient testing is completed.
Ensure adherence to OSHA guidelines.
Complete chart review and preparation for the next day's appointments, checking and obtaining results prior to patient arrival.
Review patient charts to ensure quality measures have been met.
Ensure charges are dropped daily for each patient encounter, including ancillary charges.
Travel to other IRMC Physician Group offices to cover clinical/clerical duties when needed.
Perform other services deemed reasonable by the physician or practice manager.
Greet and register incoming patients and visitors.
Retrieve, review, and process patient registration forms.
Collect, scan, and update personal and financial information.
Run insurance verification/eligibility on every patient and work eligibility alerts.
Collect payments from patients and provide receipts.
Retrieve messages from answering service/voicemail throughout the workday.
Answer telephone and direct calls to the appropriate party.
Work Cerner message center pools and complete messages.
Schedule patient appointments according to provider protocol.
Maintain copays, petty cash logs, and receipts.
Forward medical record requests to HIM.
Monitor patient reminder system daily for cancellations, reschedules, and no-shows, and follow up as appropriate.
Follow HIPAA, Confidentiality, and Security rules.
Accept and sign for mail parcels and deliveries.
Practice sterile techniques and universal precautions when accepting specimens.
Provide lead or manager with a list of clerical supplies.
Maintain an orderly, neat, and clean front desk area and waiting room.
Retrieve faxes from the fax machine.
Obtain prior authorizations as required by patient insurance policy.
Travel to other IPG offices to cover front office duties when needed.
Perform other tasks as requested.