Medical Assistant - The Bing Cancer Center

OhioHealth•Columbus, OH

6d•Onsite

About The Position

Assist physician and/or practice staff with designated duties related to administrative tasks requiring both clinical and non-clinical skills. Duties include but not limited to scheduling, messaging physician or other clinical associates, medication refills requests, prior authorizations, referral completion, and other various clerical duties as assigned. As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Requirements

High School Diploma or Equivalent
Completion of a High School Medical Assistant Career Technical Program, or
Graduation from an accredited School of Medical Assisting, or
Completion of Military Medic training, or
Certification as a Paramedic (EMT-P), or
At least one year of experience as a physician-trained Medical Assistant in a similar clinical setting.
Successful completion of Care Connect EMR documentation skills.
Math, Computer skills.
BLS - Basic Life Support - American Heart Association

Responsibilities

Facilitates efficient and effective patient flow including preparing the patient for the visit and providing specific services as determined by providers in accordance with provider licensure, OH policy and scope of practice.
Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of EMR in basket.
Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate dept/unit personnel.
Communicates with patients and customers in a respectful and caring manner.
Communicates, collaborates, and anticipates the needs of the health care team to ensure continuity and quality of care and coordination of services.
Collects and monitors patient data; reports patient data and patient need as directed.
Maintains documentation guidelines around patient chargeable items/services.
Ensures processes and services are continuously monitored for quality, cost effectiveness, and efficiency.
Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities.
Completes required continuous training and education, including department specific requirements.
Promotes and advocates for patient quality, safety, and experience initiatives. Acts as a role model.
Serves as SME/resource to the dept/unit/practice in areas such as quality, performance improvement, and EMR (i.e., EPIC Super User).
Has oversight of efficient and effective patient flow including preparing the patient for the visit/admission and providing specific services and education as determined by the providers in accordance with licensure and policy.
Leads and supports development of standard work and develops necessary customizations.
Functions as a clinical preceptor and is responsible for training new staff.
Is compliant with scope of practice.