Medical Assistant

CenterWell•The Villages, FL

About The Position

The Medical Assistant 2 performs clinical and administrative duties in a medical practice. The role assists physicians with patient care and handles clerical, environmental, and organizational tasks, while providing patients with information to help them use and benefit from clinical services. Responsibilities include patient intake and preparation, supporting clinicians during treatments and procedures, maintaining patient records, and helping coordinate appointments and testing. This is a patient-facing role and part of Humana’s Tuberculosis (TB) screening program. Candidates selected for the role must undergo TB screening. The position is scheduled for 40 hours per week.

Requirements

At least 1 year of experience working as a Medical Assistant in a clinic setting.
CPR/BLS Healthcare Provider Certification within 90 days of employment.
Maintain current license, certification, or registration, as applicable.
Maintain current BLS certification and complete required continuing education units.

Nice To Haves

Active and unrestricted Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential.
Proficiency with Athena.
Phlebotomy experience.
Background in value-based healthcare and/or primary care settings.

Responsibilities

Process incoming and outgoing calls and messages professionally.
Perform patient intake and obtain information needed to file and update patient records.
Ensure consents are reviewed and completed by the clinician.
Prepare for patient encounters, including identifying open care gaps.
Communicate effectively and professionally with patients, family members, visitors, and colleagues.
Gather patient data through interview and observation.
Assist clinicians during medical treatments, examinations, and procedures.
Prepare patients for examinations; perform and document vital signs; and record health histories and medication reconciliations.
Perform duties and skills consistent with a trained certified medical assistant, registered medical assistant, or nurse.
Prepare and sanitize equipment, examination rooms, and instruments.
Manage medical-supply inventory and equip examination rooms with appropriate supplies.
Participate in quality initiatives, goal attainment, and clinical process improvement activities.
Provide routine treatments and administer approved medication per clinician order and within scope.
Document patient data, treatments, procedures, and patient education according to organizational policies.
Act as a patient liaison to schedule appointments and provide information for testing and clinician consultations.
Maintain compliance with policies and procedures and demonstrate competency in assigned tasks and skills annually.
Complete other duties as assigned.
Maintain current license, certification, or registration; complete required CEUs; and maintain current BLS certification.
Complete assigned EMR and clinical competencies.
Precept students and new employees.
Participate in annual clinical checkoffs for new and annual trainings.
Help revise and implement two clinical workflows or procedures using current evidence-based practice literature or research.
Complete at least four educational sessions and 24 CEUs annually.