Medical Assistant, Pharmacy

Regal Medical Group•Glendale, CA

9d•$21 - $23•Hybrid

About The Position

The role of the Medical Assistant is to promptly, efficiently and accurately execute all aspects of their role and work closely with Clinical Pharmacist to manage the patients in our disease management programs. The Medical Assistant role is to support both pharmacists and members in managing their health and navigating the healthcare symptoms. This is a full-time position with a comprehensive benefits package.

Requirements

Must have successfully completed and graduated from a medical assistant program
Proficient in MS Office programs (i.e., Word, Excel Outlook, Power Point and Visio)

Nice To Haves

Knowledge of Healthcare and Managed Care preferred
Understanding of HMO processes
Armenian speaker preferred

Responsibilities

Complete initial assessments to enroll members into diabetes disease management program.
Conducting close follow up calls to ensure member adheres to goals
Complete routine medication reconciliations
Request blood glucose levels routinely for pharmacist to monitor and adjust therapies
Contact and schedule members in Chronic Disease Management Clinic.
Assist and educate members with facilitating appointments with providers. If there are no valid authorizations on file then will contact Primary Care Providers office to request them to input an authorization.
Ensure member has at least an annual visit with Primary Care Provider(PCP)
Ensure member has an annual visit with Ophthalmologist for an eye exam
Ensures member has a follow up visit with Specialists every 3-6 months per Specialists request.
Ensures member has labs completed every 3-6 months depending on labs
Assist members and schedule appointments with quest or providers.
Confirms member has medical supplies needed for disease management such as glucometer and supplies for testing blood sugar levels, blood pressure monitors, and scales, etc. If not, team works with patient and assists them in getting the needed supplies.
Contact health plan for benefit checks on medications and covered services.
Refer members to appropriate services such as Social Work, Health Education and Behavioral Health as needed
Assist with connecting to appropriate providers for question or concern.
Assists other staff and supports the team approach.
Participates in the efficient, effective, and responsible use of resources such as supplies and equipment.
Communicates appropriately and clearly to management, co-workers, and physicians.
Prepare patients for provider exam, take vital signs, record patient history and assist in office procedures
Greets patient upon arrival
Stock exam rooms with supplies and maintain inventory
Maintains medical supplies and cleaning/sterilization of the medical instruments and equipment
Take and record height, weight, and blood pressure, pulse rate, respiration, temperature and notify provider of unusual changes
Ensure that patients have been properly instructed, using the approved written instructions, regarding proper preparations for tests/procedures that have been ordered by the provider
Adhere to the Medical Assistant’s scope of practice at all times
Performs selected clerical and administrative duties, and assists physicians as part of the care team
Be willing to learn new procedures or accept new assignments, to maintain office operations all employees will be cross-trained in both the front and back office
Must be able to come into the corporate office once a month for our monthly team meetings.
Perform other duties as assigned