Medical Assistant

CenterWell•The Villages, FL
•Onsite

About The Position

The Medical Assistant performs clinical and administrative duties in a medical practice, including assisting physicians with patient care and handling clerical, environmental, and organizational tasks. The role provides patients with information to help them use and benefit from clinical services. This is an onsite position in The Villages, Florida, reporting to a Supervisor, Center Administration. The Medical Assistant supports patient intake and preparation, assists clinicians during treatments and procedures, maintains patient records, prepares and sanitizes rooms and equipment, and helps coordinate follow-up appointments and testing. The role also supports quality initiatives and clinical process improvement. This patient-facing role is included in Humana’s tuberculosis screening program. The selected candidate must undergo TB screening. Annual requirements include maintaining current licensure, certification, or registration; completing required continuing education; maintaining current BLS certification; completing assigned EMR and clinical competencies; and participating in annual clinical checkoffs and training.

Requirements

  • At least 1 year of experience working as a Medical Assistant in a clinic setting.
  • CPR/BLS Healthcare Provider Certification within 90 days of employment.
  • Maintain current license, certification, or registration, as applicable.
  • Complete required continuing education units for licensure or certification.
  • Maintain current BLS certification.
  • Complete assigned EMR and clinical competencies and participate in annual clinical checkoffs and training.
  • Undergo TB screening if selected for the role.

Nice To Haves

  • Active, unrestricted Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential.
  • Proficiency with Athena.
  • Phlebotomy experience.
  • Background in value-based healthcare and/or primary care settings.

Responsibilities

  • Process incoming and outgoing calls and messages.
  • Perform patient intake, obtain necessary information for records, and update patient records.
  • Ensure consents are reviewed and completed by clinicians.
  • Prepare for patient encounters, including identifying open care gaps.
  • Communicate professionally and effectively with patients, family members, visitors, and colleagues.
  • Gather patient data through interviews and observations.
  • Assist clinicians during medical treatments, examinations, and procedures.
  • Prepare patients for examinations; measure and document vital signs; and record health history and medication reconciliation.
  • Prepare and sanitize equipment, examination rooms, and instruments.
  • Manage medical-supply inventory and equip examination rooms with appropriate supplies.
  • Participate in quality initiatives, goal attainment, and clinical process improvement activities.
  • Provide routine treatments and administer approved medication as ordered by a clinician and within scope.
  • Document patient data, treatments, procedures, and patient education.
  • Act as a patient liaison to schedule appointments and provide information for obtaining testing or clinician consultations.

Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • 401(k) retirement savings plan
  • Paid time off
  • Company and personal holidays
  • Paid parental and caregiver leave
  • Short-term disability
  • Long-term disability
  • Life insurance
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