Medical Assistant- Aurora Indiana Primary Care

St. Elizabeth Healthcare•Aurora, IN

About The Position

The Medical Assistant provides clinical support to physicians and mid-level providers and gives patients instructions as directed by providers. The role also supports business operations and ensures compliance with OSHA, CLIA, and HIPAA requirements. It reports to the Practice Manager or Team Leader. Clinical requirements may vary by practice and may include obtaining vital signs, assisting with examinations and procedures, administering injections and immunizations, performing EKGs and laboratory procedures, collecting patient samples, and answering and triaging patient calls.

Requirements

  • High school diploma or GED.
  • Knowledge of Excel, Word, Outlook, and PowerPoint.
  • Must meet at least one of the following: one year of MA, CNA, PCA, STNA, or SEH Clinical Care Tech experience; completion of an MA program including a hands-on MA externship; completion of a SEP internship; completion of EMT certification; or a degree in Health or Biological Sciences that includes hands-on clinical patient-care activities such as Athletic Trainer.

Nice To Haves

  • An approved credential such as CCMA, CMA, RMA, ARMA, or EMT.

Responsibilities

  • Escort patients to exam rooms; interview patients; measure and document vital signs, including weight, blood pressure, pulse, and temperature.
  • Document appropriate patient history in patient charts.
  • Provide patients with clear directions, address concerns about examinations, and document appropriately.
  • Prepare patients for examinations and assist providers during examinations.
  • Perform nursing procedures under provider supervision.
  • Provide patient instructions as directed by providers.
  • Collect and prepare laboratory specimens and perform basic laboratory tests.
  • Prepare and administer medications as directed by providers.
  • Ensure patient chart information is complete and accurate.
  • Complete forms needed for the revenue cycle, including order verification or clarification, non-covered-service waivers, and encounter forms.
  • Maintain adequate supplies in exam rooms and workstations.
  • Clean and disinfect exam rooms; clean, maintain, and sterilize equipment and instruments; report equipment malfunctions to the appropriate supervisor.
  • Comply with OSHA, CLIA, and HIPAA requirements.
  • Maintain logs and perform required checks, including refrigerator temperatures, emergency medications, expired medications, oxygen, and cold sterilization fluid changes.
  • Assist with patient requests.
  • Take telephone messages and provide feedback or answers to patient, provider, and pharmacy calls.
  • Triage and process messages from patients and front office staff to providers.
  • Complete referrals, outpatient test scheduling, and precertification.
  • File and distribute patient information accurately and promptly.
  • Work with the Central Billing Office as needed to resolve patient issues.
  • Follow the Scribe policy when working as a scribe.
  • Perform other duties assigned by the Clinical Coordinator or Practice Manager.
  • Depending on the practice, obtain vital signs; assist with exams and procedures; administer injections and immunizations; perform EKGs and other laboratory procedures; collect fingerstick, throat or nose swabs, and urine samples; and answer and triage patient calls and questions.

Benefits

  • No nights, holidays, or weekends.
  • Paid time off.
  • Medical, dental, and vision coverage.
  • 403(b) with match.
  • Opportunity for career growth.
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