Medical Assistant

HealthPoint•Navasota, TX

About The Position

Under the direction of healthcare providers and organizational protocols, the Medical Assistant provides direct patient care and clinical and administrative assistance to healthcare providers, supporting smooth patient flow and efficient clinical operations. The role includes patient intake, examination preparation, assistance with procedures and treatments, medication administration as directed, basic testing and specimen collection, patient education, and infection-control awareness. It also supports patient communication, appointment scheduling, medical record maintenance, supply management, referrals, prior authorizations, and coordination with the healthcare team. The position may include other duties that support the organization, such as floating, schedule variations, and assisting coworkers, patients, visitors, customers, leaders, and other stakeholders.

Requirements

  • High school diploma or GED certificate.
  • 1–3 months of related experience required.
  • Successful completion of an accredited Medical Assistant Training Program required; Nurse Assistant certification and/or relevant work experience may be considered in place of formal training.
  • CPR certification required.
  • Valid state driver's license required.
  • Ability to respond effectively to workflow and supervisor direction, provide customer-first service, and demonstrate self-motivation and initiative.
  • Ability to multitask and work cooperatively with others.
  • Basic computational, computer, mathematical, written, and verbal communication skills typically acquired through high school or GED completion.
  • Knowledge of maintaining an electronic health record (EHR).
  • Proficiency with healthcare electronic clinical systems, including EHR and scheduling systems.
  • Familiarity with medical terminology, procedures, and pharmacology, including medication administration procedures.
  • Proficiency with patient scales, stethoscope, glucometers, PFT testing, nebulizer treatment administration, medication administration, laboratory equipment, and EKG.
  • Proficiency with typical office equipment, including copier, telephone, and fax.
  • Basic typing skills.

Nice To Haves

  • 3–6 months of related experience preferred.
  • Automobile insurance and reliable transportation preferred.
  • Certified Medical Assistant or Registered Medical Assistant certification preferred.
  • Bilingual English and Spanish skills preferred; Spanish competency available.

Responsibilities

  • Obtain patient medical histories and record vital signs.
  • Document services provided accurately.
  • Prepare patients for examinations and assist with medical procedures and treatments.
  • Administer medications as directed by healthcare providers or protocols.
  • Perform basic laboratory tests and collect specimens for testing.
  • Provide patient education and instructions about medications and special diets as directed by providers or protocols.
  • Conduct basic first aid and CPR, and follow infection-control protocols.
  • Communicate with patients and families about healthcare needs and concerns.
  • Schedule appointments, maintain medical records, answer phones, document messages, and provide information to patients as needed.
  • Order and maintain medical, laboratory, and other supplies and equipment for exam rooms and the clinical site.
  • Assist Front Office Associates with patient scheduling when needed.
  • Manage patient referrals and process prior authorizations for medications or medical services as needed or directed.
  • Communicate effectively with patients and healthcare professionals, listen actively, and interact with empathy.
  • Maintain patient confidentiality and privacy in accordance with HIPAA guidelines.
  • Collaborate with internal and external healthcare team stakeholders.
  • Carry out additional duties as assigned, which may include floating, schedule variations, and assisting coworkers and other stakeholders.
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