MEDICAL ASSISTANT

Cook County•Chicago, IL

1d•$24 - $29•Onsite

About The Position

The Medical Assistant works under the supervision of a licensed physician as part of a multidisciplinary care team, supporting clinical and administrative functions and continuity of patient care. The role collaborates with physicians, nurses, and administrative staff in the Patient-Centered Medical Home model and specialty clinics at Englewood Health Center. The position is covered by the collective bargaining agreement between Cook County and SEIU 73. Cook County will first consider eligible internal applicants and is assembling a list of qualified external candidates in case the position cannot be filled internally. The shift is 9:00 a.m. to 5:00 p.m., with rotating Saturdays from 8:00 a.m. to 4:00 p.m. The listed pay range is $24.119–$29.159 per hour; salary placement is based on experience disclosed and documented at application. The work generally takes place in a medical office and involves frequent exposure to patient-care hazards. The role requires adherence to hospital and department safety requirements, including personal protective equipment, hand hygiene, and applicable engineering and work-practice controls. The incumbent stands and walks for most of the day, may lift, push, or pull up to 25 pounds, and constantly uses both hands and fingers. Benefits listed include medical, dental, and vision coverage; basic term life insurance; a pension plan and deferred compensation program; an employee assistance program; paid holidays, vacation, and sick time. Employees may also qualify for the Public Service Loan Forgiveness Program.

Requirements

Complete an accredited Medical Assistant program, complete a formal U.S. Armed Forces medical service training program, or have five years of recent full-time professional Medical Assistant experience. Official transcripts are required at interview when applicable.
Hold a Medical Assistant certificate from AAMA, AMT, NHA, ARMA, NCCT, or NRCMA; be a Registered Medical Assistant; or complete a Cook County Medical Assistant Training Program before starting employment. Certificate must be presented at interview.
Hold CPR certification from the American Red Cross or American Heart Association; certificate must be presented at interview.
Familiarity with Microsoft Office Suite, including Word and Excel.
Working knowledge of medical terminology.
Strong interpersonal skills and excellent verbal and written communication skills for communicating with staff and patients from diverse cultures and age groups.
Awareness of HIPAA and sensitivity and respect when caring for patients of all ages and cultural backgrounds.
Analytical and problem-solving skills, attention to detail, accuracy, and precision.
Flexibility and adaptability in performing duties and the ability to transition between clinical and administrative work.
Strong emergency response skills and ability to observe environmental and OSHA safety practices.
Ability to meet deadlines and update educational requirements as required by the licensing association or CCH.

Nice To Haves

One year of experience as a Medical Assistant or in a related clinical capacity within a healthcare environment.

Responsibilities

Obtain and accurately document medical histories, vital signs, measurements, pain assessments, and specialty-specific information; review records for completeness and help patients complete forms.
Prepare and clean examination rooms and dispose of potentially infectious materials appropriately.
Perform clerical and administrative work, including answering phones, handling charts and lab reports, scheduling appointments, billing, maintaining demographic and insurance information, and completing compliance reports.
Perform laboratory procedures such as finger-stick glucose testing, venipuncture, EKGs, urine testing, throat cultures, point-of-care testing, and I-stat testing; log tests and controls and document results.
Assist physicians with examinations, minor procedures, and treatments; administer ordered oral medications and injections and document administration.
Perform phlebotomy, prepare specimens, and prepare, administer, and document immunizations as directed.
Provide first aid and related care, including changing dressings, applying bandages, and removing sutures; perform CPR if required.
Provide accurate medication lists and communicate patient needs, refill requests, test needs, and concerns to providers.
Support referrals for diagnostic testing and specialists as ordered by providers.
Participate in and support Joint Commission surveys and rounds.
Receive, organize, and stock clinical supplies; maintain inventory and secure medication samples, check expiration dates, and maintain dispensing records.
Sterilize equipment onsite or prepare it for sterilization elsewhere; maintain clinical equipment and report malfunctions.
Interact appropriately with patients across age groups, including children, adolescents, adults, and geriatric patients.
Perform other related duties as required.