Medical Assistant

Beth Israel Lahey Health•Winchester, VA

13d•$21 - $28

About The Position

Supports smooth and efficient practice operations while contributing to BIDMC's promise of providing extraordinary care. Communicates courteously and helpfully with patients, employees, and the public by phone and in person. In addition to medical assisting, performs administrative tasks such as greeting, check-in, and scheduling. Assists patients with physical and psychological limitations with ambulation and patient care functions. The Medical Assistant performs clinical tasks including obtaining vital signs, height and weight, conducting EKGs and phlebotomy, assisting with routine procedures, point-of-care testing and specimen collection. The role helps maintain clean, organized, stocked, and ready patient-care areas; monitors, orders, and maintains equipment and supplies; and escorts patients to ancillary services as needed. The Medical Assistant provides test and procedure instructions, performs quality-control checks on testing equipment, and completes permitted medication-list review and electronic medical record documentation tasks under the direction and supervision of licensed practitioners. The position also supports clinical administration by preparing schedules, charts, and documents; procuring and correlating medical correspondence; monitoring patient and visitor flow; communicating delays; serving as a liaison between patients and practice staff; maintaining waiting-room materials; and potentially answering and screening calls. The role is not authorized to perform duties reserved for licensed personnel, including drawing up or administering medications or flushing IVs.

Requirements

High school diploma or GED.
0–1 years of related work experience.
Basic familiarity with computers and ability to navigate web-based applications at a basic level.
MA, EMT, CNA, or LNA certificate or diploma; alternatively, at least 5 months of direct patient-care experience in a clinical or research setting. Examples include work as a medical assistant, patient care technician, or clinical nursing assistant, or nursing or medical student experience with completion of one clinical rotation.
Staff must be vaccinated against influenza (flu) as a condition of employment.

Nice To Haves

Phlebotomy certificate.

Responsibilities

Perform medical assisting duties, including obtaining vital signs, height and weight, conducting EKGs and phlebotomy, and assisting during routine procedures.
Keep patient-care areas clean, organized, stocked, and ready for use.
Escort patients to ancillary service areas, such as radiology and the laboratory, as needed.
Perform point-of-care testing and specimen collection, and apply quality-control standards to ensure testing equipment functions accurately.
Provide patients with relevant instructions for tests and procedures.
Monitor, order, and maintain medical equipment and supplies, ensuring they are clean, sterilized, stocked, and within expiration dates.
Perform initial review of medication lists in the electronic medical record for final review by licensed practitioners.
Under supervision of licensed providers, retrieve schedule VI and over-the-counter medications only; do not perform licensed personnel duties such as drawing up or administering medications or flushing IVs.
Use OMR to queue prescription renewals for licensed-provider review and, as directed by a clinician, enter or scribe orders for tests, services, or appointments.
Document completed tasks accurately in OMR during visits to support proper billing through the Facility Worksheet.
Prepare schedules, patient charts, and other documents for clinical activities in accordance with Medical Center standards.
Procure and correlate medical correspondence as directed by the department.
Monitor patients and visitors entering, waiting, and leaving the practice; facilitate timely flow and communicate delays to patients and providers.
Act as a liaison between patients and practice staff to support optimal flow and service delivery.
Keep waiting-room materials organized and stocked as directed by the department.
Greet patients and assist with check-in and scheduling; may answer and screen telephone calls.
Assist patients with physical and psychological limitations with ambulation and patient-care functions.