Medical Assistant

Solaris Health Holdings LLC•Vero Beach, FL

About The Position

The Medical Assistant supports the delivery of urological services and performs routine administrative and clinical tasks that help medical offices run smoothly. Working under the direction of an assigned direct supervisor, the Medical Assistant collaborates with physicians, nursing staff, other practice staff, and professional disciplines to coordinate efficient patient care and achieve desired patient outcomes. Duties may vary based on affiliate or location needs and applicable state requirements. The role includes preparing patients and examination rooms, collecting and documenting patient information, supporting physicians during examinations and in-office procedures, performing specimen collection and basic laboratory testing, and maintaining accurate medical records. The Medical Assistant also supports appointment coordination, office operations, patient education, compliance activities, and the orientation and training of new personnel. Minimal travel is required.

Requirements

BLS certification required.
High school diploma or equivalent required.
Graduate of an accredited Medical Assistant program and/or equivalent relevant experience, as required by applicable state regulations.
Ability to perform well in stressful situations.
Knowledge of healthcare systems operations, including EMR and practice management solutions.
Ability to work independently and manage multiple deadlines.
Project management skills.
Database management skills.
Strong problem-solving skills.
Proficiency with computer programs and applications, including Microsoft Office.
Excellent verbal and written communication skills.
Ability to deliver exceptional patient service throughout interactions.
Excellent organizational skills and attention to detail.
Ability to comply with HIPAA patient-confidentiality requirements.
Ability to meet the stated physical demands, including carrying, pushing, pulling, and lifting specified weights.

Nice To Haves

Medical Assistant certification or registration preferred.
Six months of experience working in a physician’s office desired.
Urology experience desired.
Vendor-relations experience for Medical Assistants required to order office and clinical supplies.

Responsibilities

Perform administrative and clinical duties under the direction of the assigned direct supervisor.
Coordinate and schedule patient appointments in consultation with physicians, nursing, and other staff.
Greet and prepare patients; measure and record vital signs; and record patient interviews, histories, and chief complaints.
Provide patient education about medications, disease management, home treatments, and special diets.
Prepare patients for examinations, perform routine screening tests, and assist physicians with examinations.
Perform phlebotomy, collect other laboratory specimens, and perform basic laboratory tests.
Perform EKGs after required training.
Assist with X-ray and physician therapy procedures.
Prepare and administer medications with physician authorization.
Change dressings, apply bandages, remove sutures, and perform other first-aid procedures.
Perform CPR when necessary if BLS certified.
Prepare accurate, legal, and ethical documentation.
Open the office in the morning and close it in the afternoon.
Maintain patient logs for lab requests, CT scans, and other treatment orders; maintain the prescription ledger when needed.
Support back-office flow by keeping rooms full and assisting with room turnover.
Complete thorough new-patient work-ups, including X-rays, vital signs, and explanation of the new-patient packet.
Add medical history for new patients and accurately update histories for established patients.
Set up examination rooms accurately and completely for physicians.
Ensure each patient’s medication list is updated before the physician visit.
Set up in-office surgical procedures and ensure consent forms are completed correctly, avoiding excessive medical abbreviations.
Scribe as assigned according to physician office flow.
Prepare for the following day’s patients, including confirming next-day visits.
Complete patient medical-record requests when necessary.
Assist with orientation and training of new personnel.
Ensure proper handoff of responsibilities when tasks are completed.
Meet attendance criteria, start work promptly, and be punctual and dependable for assigned or confirmed shifts.
Respect and acknowledge the organization’s commitment to cultural diversity through behavior, language, and actions.
Use time and resources effectively.
Ensure medical records are accurate and complete.
Adhere to and support compliance and accreditation efforts, including OSHA, HIPAA, and CMS guidelines for Parts C and D General Compliance and Fraud, Waste & Abuse.
Follow applicable laws and regulations, the Solaris Health Code of Conduct, and Solaris Health and affiliated practice policies and procedures; protect patient information under HIPAA; report suspected concerns or violations promptly; and complete annual compliance training on time.
Perform other position-related duties as assigned.