MEDICAL ASSISTANT

Cook County•Chicago, IL

1d•$24 - $29•Onsite

About The Position

Under the supervision of a licensed physician, the Medical Assistant (MA) works as part of a multidisciplinary care team to support clinical and administrative functions and contribute to continuity of patient care. The MA collaborates with physicians, nurses, and administrative staff in the Patient-Centered Medical Home (PCMH) model and specialty clinics. The position is based at Sengstacke Primary Care in the Ambulatory and Community Health Network of Cook County and works from 8:30 a.m. to 4:30 p.m. The role includes taking and documenting patient histories and vital signs; preparing and maintaining examination rooms; performing clerical and laboratory tasks; assisting physicians with examinations, procedures, and treatments; administering medications and immunizations as ordered; collecting and preparing specimens; and supporting referrals and communication between patients and providers. The MA also manages clinical supplies and equipment, maintains medication sample records, supports Joint Commission activities, and provides care to patients across age groups. The work takes place in a medical office environment with frequent exposure to patient-care hazards and requires compliance with hospital and department safety procedures.

Requirements

Complete an accredited Medical Assistant program, complete a formal medical service training program of the United States Armed Forces, or have five years of recent full-time professional Medical Assistant experience; official transcripts are required at interview where applicable.
Hold a Medical Assistant certificate from AAMA, AMT, NHA, ARMA, NCCT, or NRCMA; be certified as a Registered Medical Assistant; or complete a Cook County Medical Assistant Training Program before starting employment. Certificate must be presented at interview where applicable.
Hold CPR certification from the American Red Cross or American Heart Association; certificate must be presented at interview.
Demonstrate familiarity with Microsoft Office Suite, including Word and Excel.
Have working knowledge of medical terminology.
Have strong interpersonal skills and excellent verbal and written communication skills for communicating with staff and a diverse patient population.
Demonstrate awareness of HIPAA and sensitivity and respect when caring for patients of all ages and cultural backgrounds.
Demonstrate analytical and problem-solving skills, attention to detail and accuracy, flexibility and adaptability, and strong emergency response skills.
Be able to observe environmental and OSHA safety practices, transition between clinical and administrative duties, meet deadlines, and update educational requirements as required by a licensing association or CCH.
Adhere to hospital and department safety requirements, including personal protective equipment, hand hygiene, and applicable engineering and work-practice controls.
Meet all required qualifications at the time of application filing.

Nice To Haves

One year of experience as a Medical Assistant or in a related clinical capacity in a healthcare environment is preferred.

Responsibilities

Obtain and accurately document medical histories and vital signs, including measurements required by specialty; review patient or employee records for completeness and help patients complete forms.
Prepare examination rooms, maintain their cleanliness and appearance, clean rooms after visits, and dispose of potentially infectious materials appropriately.
Perform clerical and administrative tasks, including answering phones, sorting charts, retrieving lab reports, scheduling appointments, billing, maintaining demographic and insurance information, and completing compliance reports.
Perform laboratory procedures such as finger-stick glucose, venipuncture, EKGs, urine dipsticks and pregnancy tests, throat cultures, point-of-care testing, and I-stat testing; log controls and document results in medical records.
Assist physicians with physical examinations, minor surgical procedures, and treatments, including dressings and ear irrigations; administer oral medications and injections as ordered and document administration.
Perform phlebotomy and prepare specimens as directed; prepare, administer, and document immunizations.
Provide first aid and related care, including changing dressings, applying bandages, and removing sutures; perform CPR if required.
Provide patients' accurate and complete medication lists and communicate patient needs, refill requests, test requests, and concerns to providers.
Support referrals for diagnostic testing and specialists in accordance with provider orders.
Participate in and support Joint Commission surveys and rounds.
Receive, organize, and stock clinical supplies; maintain inventory and secure pharmaceutical medication samples, check expiration dates, and maintain dispensing records.
Sterilize equipment at the site or prepare it for transfer to another facility for sterilization; maintain clinical equipment and report malfunctions.
Apply knowledge and skills to interact with patients of different ages, including children, adolescents, adults, and geriatric patients.
Perform other related duties as required.